Abb Essay

As a result the front-line profit center managers’ performance is getting affected. * The conflict between long-term technical development and short-term profits is making the situation worse. As per the Business Area’s concern, the COMSYS project should be given priority over other activities as this project, if successfully implemented, would enhance the operations and efficiency of our relays business across the world. However, the development of the project is affecting the daily activities of the company. The problem spilled-over to the regional transmission performance and thus allocation of funds to the project COMSYS (in this case investing in R&D) rises as an important issue to be discussed. * Such an issue increases the difficulty in reaching to a decision. The more time we take in reaching to a conclusion; more will the performance of the company get affected. First of all, we need to ensure that the development of project COMSYS doesn’t affect the operations and performance of the company. Second, we need to allocate suitable resources like funds, workforce etc. or project COMSYS separately. Moreover, from the short-term perspective we need to implement the project as soon as possible as the resources allocated to the project would then be available for daily operations, and from the long-term perspective we would be able to eliminate the compartmentalized framework of the profit centers and thus form a common base of software and hardware. * In the current situation it would be difficult to achieve this goal as the priorities within the organization doesn’t coincide. Project COMSYS is important for long-term development of the organization and, thus, needs sufficient resources for its implementation. I would, therefore, request the committee to take the afore-mentioned points into consideration and carry this discussion forward and helps us to reach to a decision. 2. ABB’s Global Matrix: As mentioned in its annual reports for the year 1988 and 1989, the Chairman(s) has(ve) clearly mentioned about the strategy of â€Å"think global, act local†. Since the merger the ABB group has been following the philosophy of decentralization; its aim to be close to the customer, to have short-lines of communication and decision-making and clearly defined accountability, all are reflected in its matrix structure. The matrix structure was proposed by a 10-person top management so that it enables the group to achieve a balance between its global business focus through its 58 business areas with the market created by the 1300 local companies under the umbrella of several country-based holding companies. The structure focuses on the principles of decentralization and individual accountability with clearly defined responsibilities from business areas heads to regional and front-line profit center managers. The business areas were responsible for carving out strategies while the local companies were responsible for implementing the strategies and achieving the objectives. All the business area heads had additional responsibilities of their national company’s operations. Thus, the overall goal of the top management was to develop managers who can take leadership roles as a result of which â€Å"a self-driven, self-renewing organization† would be formed. One of the main reasons for the success of the matrix structure in ABB was proper communication of the philosophy by the top management to every single employee of the organization. Communicating values to the managers was given priority based on the belief that managers are loyal to values rather than to the company or a particular boss. The core values included quality not only in products but also in the organizational processes and relationships. The management emphasized on dedication to productivity and performance at all levels of the organization. The structure implemented was well in line with the overall strategy of the organization. With rapid acquisitions after the merger ABB grew bigger, spreading its operations throughout the world. The matrix structure, therefore, provided a platform for ABB to absorb the acquired companies and made implementation of its strategies in them easier. One of the important initiatives taken by the top management was to translate the company’s philosophy to specific task requirements for managers at all levels. Throughout the internal restructuring process it was ensured that the organization was not distracted from the market place. Important issues were delegated to teams consisting of front-line managers. The company also had a unique philosophy of resolving of problems wherein the problem, if escalated to the higher level manager, was pushed back to the team to resolve and to reach to a conclusion. This process enabled and enhanced the problem solving capabilities of the managers. In order to implement individual accountability, a transparent reporting system named ABACUS was developed to collect performance data for all the 4500 profit centers in dollar denomination. The business area heads did not stop with just crafting strategies, rather they were personally involved up to some extent in implementing the strategies and policies. The top management, also, was well informed of the daily activities as well as the performance of all its companies. In case any business underperformed, the top management would step in and demand explanation and offer help if needed, thus, giving proper attention to all its businesses. All the above mentioned points explain why ABB was successful with the matrix structures while many could not. Having explained the advantages of the matrix structure, I would like to mention few disadvantages which were prevailing in ABB too. 1. The complex structure with dual hierarchy sometimes leads to confusion and conflicts within the organization resulting in decreased productivity as is visible in case of the COMSYS challenge faced by Don Jans in ABB. . It is sometimes time consuming and delay in taking decision may affect the organization’s performance largely. 3. In such a structure it is difficult to ascertain accountability. The larger the organization, the complex the structure, thus, more difficult is individual accountability. 3. Management roles and responsibilities in ABB and Don Jansâ€℠¢s performance in ABB The management of ABB has been playing a vital role in the post-merger restructuring of ABB. The structure evolved as a pathway for the management to achieve its goal of operating in a global scale. It provides managers the flexibility and autonomy in taking decisions. The management was driven by policies made by the CEO, Percy Barnevik. The frameworks set by Barnevik were well implemented throughout the hierarchy, for example, Barnevik implemented â€Å"7-3 formula† which says that it is better to decide quickly and be right 7 out of 10 times than delaying action in search of a perfect solution. This policy was driven by the principle that the only unacceptable behavior is not doing anything. Under his leadership, the company grew rapidly with numerous acquisitions across the world. Nevertheless, the same philosophy, values were implemented in each of its companies. The matrix structure of ABB defined responsibilities for business area heads to work on the strategy whereas the front-line managers were held responsible for the daily operations of the local company. The managers were provided autonomy to the extent that they had control over their company’s balance sheet such that they inherited their results year to year and, thus, the top management had no say in the decisions regarding their company’s operations. This particular autonomy motivated many managers to perform better and better. As ABB was acquiring companies, it became important for ABB to ensure that the acquired companies imbibed the culture and values of ABB. The management took this as a challenge and ensured this by communicating the strategies and goals of the organization to managers from corporate level to business area heads to country level managers. One such regional manager for the relays division in the Coral Springs, Don Jans, who became part of ABB after the acquisition of Westinghouse in early 1989, had well-received the communication from the head of the ABB’s power transmission segment, Goran Lindahl, where he emphasized on the responsibilities of the local companies to implement the plans and achieving positive results. It was not an easy task for Don Jans and his team from Westinghouse to adapt to the culture of ABB, however, he found the management of ABB much supportive and involved as compared to that by Westinghouse’s. When first exposed to the philosophies of ABB, Don Jans found it to be much different than Westinghouse, where the decisions were taken by the top management, unlike ABB where he had the autonomy of taking the decisions. He found ABB to be much more flexible as the decisions were very much delegated and the organization was result oriented, i. e. he top management continuously monitored results of each of its companies, and would interfere only when the results were not satisfactory. Proper communication of the organization’s strategies to the managers was given importance as they were the ones who were responsible for achieving results. For Don Jans this experience was exhilarating, as he mentions once in a meeting where the corporate managers(for relays business) were presenting to his team â€Å"about how the industry was developing, where ABB wanted to be, how it was going to get there, and so on. †. Such meetings were received in a positive manner as they educated his team about the organization. Moreover, the meeting did not end there, the proposals for investing in relays business by his team were given proper attention, which further encouraged Don Jans to provide better performance. The matrix structure provided Don Jans with the flexibility of operations and taking decisions. Due to which the performance of relays business (of which Don Jans was in charge) had improved. With clear communication from the top management, he was aware of what was required to deliver. He used his experience in the industry to invest in a small-scale in microprocessor relays technologies as he had financial resources at his disposal. He used his freedom to improve the product lines of the relays division by broadening the microprocessor technologies experiment to solid state devices, and thus gave ABB a competitive advantage in the market where other players were taking advantage of the technology. Thus, Don Jans tried to improve the performance of the relays division by leaps and bounds by regular investment in newer and better technologies.

Strategic Hrm

Cornell University ILR School [email  protected] CAHRS Working Paper Series Center for Advanced Human Resource Studies (CAHRS) 4-1-2006 Strategic Management and HRM Mathew R. Allen Patrick M. Wright Cornell University Follow this and additional works at: http://digitalcommons. ilr. cornell. edu/cahrswp This Article is brought to you for free and open access by the Center for Advanced Human Resource Studies (CAHRS) at [email  protected] It has been accepted for inclusion in CAHRS Working Paper Series by an authorized administrator of [email  protected]For more information, please contact [email  protected] edu. Strategic Management and HRM Abstract [Excerpt] The purpose of this chapter is to discuss this intersection between Strategic Management and HRM, what we know, and future directions for SHRM research. We will begin by briefly discussing the concept of strategy and the popularization of the resource-based view (RBV) of the firm. Next we will address its role in creating the link between HRM and Strategic Management including key questions that the RBV has raised in relation to SHRM.We will then examine the current state of affairs in SHRM; the progress made, and key questions and concerns occupying the attention of SHRM researchers. Finally, we will conclude with our views on future directions for SHRM research. Keywords CAHRS, ILR, center, human resource, studies, advanced, link, information technology, business partner, strategic role, competencies, HR, HRM, HR professionals, management Comments Suggested Citation Allen, M. R. & Wright, P. M. (2006). Strategic management and HRM (CAHRS Working Paper #06-04).Ithaca, NY: Cornell University, School of Industrial and Labor Relations, Center for Advanced Human Resource Studies. http://digitalcommons. ilr. cornell. edu/cahrswp/404/ This article is available at [email  protected]: http://digitalcommons. ilr. cornell. edu/cahrswp/404 CAHRS at Cornell University 187 Ives Hall Ithaca, NY 14853-3901 USA T el. 607 255-9358 www. ilr. cornell. edu/CAHRS WORKING PAPER SERIES Strategic Management and HRM Mathew R. Allen Patrick M. Wright Working Paper 06 – 04 Strategic Management and HRM CAHRS WP06-04Strategic Management and HRM Mathew R. Allen Patrick M. Wright Department of Human Resource Studies School of Industrial and Labor Relations Cornell University Ithaca, NY 14853-3901 April 2006 http://www. ilr. cornell. edu/cahrs This paper has not undergone formal review or approval of the faculty of the ILR School. It is intended to make results of Center research available to others interested in preliminary form to encourage discussion and suggestions. Most (if not all) of the CAHRS Working Papers are available for reading at the Catherwood Library.For information on what’s available link to the Cornell Library Catalog: http://catalog. library. cornell. edu if you wish. Page 2 of 26 Strategic Management and HRM CAHRS WP06-04 Abstract Page 3 of 26 Strategic Management and HRM CAHRS WP06-04 Strategic Management and HRM Introduction It has been said that the most important assets of any business walk out the door at the end of each day. Indeed, people and the management of people are increasingly seen as key elements of competitive advantage (Boxall & Purcell, 2003; Pfeffer, 1998; Gratton, Hailey & Truss, 2000).Spurred on by increasing competition, fast paced technological change, globalization and other factors, businesses are seeking to understand how one of the last truly competitive resources, their human resources, can be managed for competitive advantage. This idea that the human resources of a firm can play a strategic role in the success of an organization has led to the formation of a field of research often referred to as strategic human resource management (SHRM).This relatively young field represents an intersection of the strategic management and human resource management (HRM) literatures (Boxall, 1998; Boxall and Purcell, 2000). Wright and M cMahan (1992) defined strategic human resource management as â€Å"the pattern of planned human resource deployments and activities intended to enable the firm to achieve its goals† (1992, p. 298). The purpose of this chapter is to discuss this intersection between Strategic Management and HRM, what we know, and future directions for SHRM research.We will begin by briefly discussing the concept of strategy and the popularization of the resource-based view (RBV) of the firm. Next we will address its role in creating the link between HRM and Strategic Management including key questions that the RBV has raised in relation to SHRM. We will then examine the current state of affairs in SHRM; the progress made, and key questions and concerns occupying the attention of SHRM researchers. Finally, we will conclude with our views on future directions for SHRM research. Strategy And The Resource-Based View Of The FirmThe field of strategy focuses on how firms can position themselves to c ompete, and its popularity began increasing exponentially in the mid 1980s with two books. First, Peters & Page 4 of 26 Strategic Management and HRM CAHRS WP06-04 Waterman’s (1982) In Search of Excellence provided a practitioner-oriented analysis of excellent companies and the common threads that united them. However, Porter’s (1980) Competitive Strategy presented a more academically based analysis of strategy, but in a way that practitioners/executives quickly gravitated toward.This Industrial/Organization Economicsbased analysis primarily focused on industry characteristics, in particular the five forces of barriers to entry, power of buyers, power of suppliers, substitutes, and competitive rivalry as the determinants of industry profitability. While this analysis did propose four generic strategies (cost, differentiation, focus, and ‘stuck in the middle’), the bulk of the analysis focused on external factors that determined company profitability. This f ramework seemed to dominate strategic management thinking of the early 1980s.However, with the advent of the resource-based view of the firm (Barney, 1991; Wernerfelt, 1980), strategic management research moved to a more internal focus. Rather than simply developing competitive strategies to address the environment, the resource-based view suggested that firms should look inward to their resources, both physical and intellectual, for sources of competitive advantage. Though others had addressed the concept of the RBV previously, Barney (1991) specifically explicated how firm resources contribute to the sustained competitive advantage of the firm.He suggested that resources that are valuable, rare, inimitable and non-substitutable will lead to competitive advantage. Value in this context is defined as resources either exploiting opportunities or neutralizing threats to the organization and rarity is defined as being a resource that is not currently available to a large number of the organization’s current or future competitors (Barney, 1991). Inimitability refers to the fact it is difficult for other firms to copy or otherwise reproduce the resources for their own use.Finally, non-substitutability means that other resources cannot be used by competitors in order to replicate the benefit (Barney 1991). When all four of these conditions are met, it is said that the firm or organization possess resources which can potentially lead to a sustained competitive advantage over time. Page 5 of 26 Strategic Management and HRM CAHRS WP06-04 The resource-based view has become almost the assumed paradigm within strategic management research (Barney and Wright, 2001).It has been the basic theoretical foundation from which much of the current strategic management research regarding knowledge-based views of the firm (Grant, 1996), human capital (Hitt et al. , 2001), and dynamic capabilities (Teece, Pisano, & Schuen, 1997) are derived. In fact, Priem and Butler (2001) ma pped RBV studies against eighteen strategy research topics, demonstrating the breadth of its diffusion within the strategic management domain.More importantly from the standpoint of this chapter, the resource-based view has become the guiding paradigm on which virtually all strategic HRM research is based (Wright, Dunford, & Snell, 2001). In spite of the wide acceptance of the RBV, it is not without criticism. Priem and Butler, (2001a, b) have leveled the most cogent critique to date suggesting that the RBV does not truly constitute a theory. Their argument focuses primarily on two basic issues. First, they suggest that the RBV is basically tautological in its definition of key constructs.They note that Barney’s statement that â€Å"if a firm’s valuable resources are absolutely unique among a set of competing and potentially competing firms, those resources will generate at least a competitive advantage (Barney, 2001: 102)† essentially requires definitional depe ndence. In other words, without definitional dependence (i. e. â€Å"valuable resources†) the diametrical statement – that unique firms possess competitive advantages – does not logically follow. Their second major criticism of the RBV as a â€Å"theory† focuses on the inability to test it (Priem & Butler, 2001b). They note he necessity condition of â€Å"falsifiability† for a theory. In other words, in order for a set of stated relationships to constitute a theory, the relationships must be able to be measured and tested in a way that allows for the theory to be found to be false. This relates directly to the tautology criticism, but brings the debate into the empirical realm. In spite of these criticisms, even the critics agree that the impact of the RBV on strategic management research has been significant and that the effort to focus on the internal aspects of the organization in explaining competitive advantage has been a useful one (Preim & B utler,Page 6 of 26 Strategic Management and HRM CAHRS WP06-04 2001b). While the debate might continue as to the theoretical implications of the RBV for strategic management research, it is clear that it has made a significant contribution to Strategic Management and, more specifically, SHRM research (Wright, Dunford & Snell, 2001). A Brief History Of Strategic HRM Wright and McMahan’s (1992) definition of strategic human resource management illustrates that the major focus of the field should be on aligning HR with firm strategies.Jim Walker’s (1980) classic book, Human Resource Planning, was one of the first to directly suggest considering a firm’s business strategy when developing a human resource plan. Devanna, Fombrum, and Tichy’s (1981) article, â€Å"Human Resources Management: a Strategic Perspective†, added to the foundation. These attempts tended to take an existing strategy typology (e. g. Miles and Snow’s (1978) prospectors, analy zers and defenders) and delineate the kinds of HRM practices that should be associated with each strategy. These attempts to tie HRM to strategy have been referred to as â€Å"vertical alignment† (Wright & McMahan, 1992).Beer, Spector, Lawrence, Mills and Walton (1984) introduced an alternative to the individual HR sub-function framework for HR strategy. They argued that viewing HRM as separate HR sub-functions was a product of the historical development of HRM and current views of HR departments. They proposed a more generalist approach to viewing HRM with the focus on the entire HR system rather than single HR practices. This led to a focus on how the different HR sub-functions could be aligned and work together to accomplish the goals of HRM and a more macro view of HRM as whole rather than individual functions.This alignment of HR functions with each other is often referred to as â€Å"horizontal alignment† (see this Handbook, chapter 19. ) The combination of both vertical and horizontal alignment was a significant step in explaining how HRM could contribute to the accomplishment of strategic goals. However, given the external focus of the strategic management literature at that time, HR was seen to play only a secondary role in the accomplishment of strategy with an emphasis on the role that HRM Page 7 of 26 Strategic Management and HRM CAHRS WP06-04 layed in strategy implementation, but not strategy formulation. Lengnick-Hall and LengnickHall (1988) stated â€Å"strategic human resource management models emphasize implementation over strategy formulation. Human resources are considered means, not part of generating or selecting strategic objectives. Rarely are human resources seen as a strategic capacity from which competitive choices should be derived† (1988, p. 456). A shift in strategic management thinking would be required to change that perception and open the door for further development of the SHRM literature.The diffusion of the resource-based view into the Strategic HRM literature spurred this paradigmatic shift in the view of the link between strategy and HRM. Because the resourcebased view proposes that firm competitive advantage comes from the internal resources that it possesses (Wernerfelt, 1984; Barney, 1991), the RBV provided a legitimate foundation upon which HRM researchers could argue that people and the human resources of a firm could in fact contribute to firm-level performance and influence strategy formulation.This resulted in a number of efforts to conceptually or theoretically tie strategic HRM to the resource-based view. For instance, Wright, McMahan, and McWilliams (1994) suggested that while HR practices might be easily imitated, the human capital pool of an organization might constitute a source of sustainable competitive advantage. Lado and Wilson (1994) argued that HR practices combined into an overall HR system can be valuable, unique, and difficult to imitate, thus constituting a resource meeting the conditions necessary for sustained competitive advantage.Boxall (1996, 1998) proposed a distinction between human resource advantage (advantage stemming from a superior human capital pool) and organizational process advantage (advantage stemming from superior processes for managing human capital). The resource-based view also provided the theoretical rationale for empirical studies of how HR practices might impact firm success. One of the early empirical studies of this relationship was carried out by Arthur (1994). Using a sample of steel mini-mills, he found that a specific set of HR practices was significantly related to firm performance in the form of lower Page 8 of 26Strategic Management and HRM CAHRS WP06-04 scrap rates and lower turnover. Huselid (1995), in his landmark study, demonstrated that the use of a set of 13 HRM practices representing a ‘high-performance work system’ was significantly and positively related to lower turnover, and higher profits, sales, and market value for the firms studied. In a similar study, MacDuffie (1995), using data from automobile manufacturing plants, demonstrated that different bundles of HR practices led to higher performance, furthering the argument that the integrated HR system, rather than individual HR practices, leads to higher performance.Delery and Doty (1996) similarly demonstrated the impact of HR practices on firm performance among a sample of banks. This vein of research quickly expanded in the U. S. (e. g. , Batt, 1999; Huselid, Jackson, & Schuler, 1996; Youndt, Snell, Dean, & Lepak,, 1996), the U. K. (e. g. , Brewster, 1999; Guest, 1997; Guest, Michie, Conway, & Sheehan, 2003; Tyson, 1997), elsewhere in Europe (e. g. , d’Arcimoles, 1997; Lahteenmaki, Story, & Vanhala, 1998; Rodriguez & Ventura, 2003) and Asia (e. g. Bae & Lawler, 2000; Lee & Chee, 1996; Lee & Miller, 1999), as well as in multinational corporations operating in multiple international environment s (Brewster, Sparrow, and Harris, 2000). In sum, the RBV, with its focus on the internal resources possessed by a firm, has given the field a theoretical understanding of why human resources systems might lead to sustainable competitive advantage and provided the spark to generate empirical research in this vein (Guest, 2001; Paauwe & Boselie, 2005; , Wright et al, 2005). Key Questions Raised By The Application Of RBV To SHRMIn spite of the significant amount of research demonstrating a link between HRM practices and firm performance, there are several key questions regarding the RBV and its implications for SHRM research that remain unanswered. First, there is some question as to whether current research on HRM and performance is truly testing the RBV. Second, there is still a general lack of understanding around the concept of fit, and its role in the link between strategy and HRM. Third, there are still unanswered questions regarding HRM and whether orPage 9 of 26 Strategic Manag ement and HRM CAHRS WP06-04 not HRM defined as systems of HR practices truly constitutes a resource under the conditions outlined by Barney (1991) and, specifically, whether those resources are truly sustainable over time. Finally, there are several measurement and methodological issues that, while not within the direct scope of this chapter, are worth mentioning as they are pertinent to our discussion of this intersection between Strategic Management and HRM research. Testing of the RBV within SHRMWhile the SHRM research just discussed has used the RBV as a basis for the assertion that HRM contributes to performance, it has not actually tested the theory that was presented in Barney’s (1991) article (Wright, Dunford & Snell, 2001). Most of this research has taken a similar view on how HR practices can lead to firm performance. The model generally argues that HRM in the form of HR practices directly impacts the employees either by increasing human capital or motivation or bot h. This in turn will have an impact on operational outcomes such as quality, customer service, turnover or other operational level outcomes.These operational outcomes will in turn impact firm-level outcomes such as financial performance in the form of revenues, profits or other firm-level measures of performance (Dyer, 1984). In a similar vein, Wright Dunford and Snell, (2001) point out that there are three important components of HRM that constitute a resource for the firm that are influenced by the HR practices or HR system. First, there is the human capital pool comprised of the stock of employee knowledge, skills, motivation and behaviors.HR practices can help build the knowledge and skill base as well as elicit relevant behavior. Second, there is the flow of human capital through the firm. This reflects the movement of people (with their individual knowledge, skills and abilities) as well as knowledge itself. HR practices can certainly influence the movement of people. However, more importantly, the types of reward systems, culture, and other aspects of HRM influence the extent to which employees are willing to create, share, and apply knowledge internally. Page 10 of 26 Strategic Management and HRM CAHRS WP06-04Third, the dynamic processes through which organizations change and/or renew themselves constitute the third area illustrating the link between HRM and the resource-based view of the firm. HR practices are the primary levers through which the firm can change the pool of human capital as well as attempt to change the employee behaviors that lead to organizational success. There appears to be a general consensus among SHRM researchers around the general model of the HR to performance relationship and the role of HR practices, the human capital pool, and employee motivation and behaviors as discussed by Dyer (1984) and others.The implications of this for RBV and SHRM research is that while separate components of the full HRM to performance model have been tested such as HR practices (Huselid, 1995; McDuffie, 1995) and human capital (Richard, 2001; Wright, McMahan & Smart, 1995), a full test of the causal model through which HRM impacts performance has not (Wright, Gardner, Moynihan, & Allen, 2005; Wright, Dunford & Snell, 2001; Boxall, 1998). Current research has established an empirical relationship between HR practices and firm performance, but more remains to be done.By testing the full model, including the additional components of the human capital pool and employee relationships and behaviors, a more complete test of the underlying assumptions of the RBV could be established, thus adding credibility to the theoretical model of the relationship between HRM and performance. Fit and the Resource-based View of the Firm In the Priem and Butler (2001) critique of the RBV, one of the points brought up as a theoretical weakness of the RBV is lack of definition around the boundaries or contexts in which it will hold.They point out that â€Å"relative to other strategy theories †¦ little effort to establish the appropriate contexts for the RBV has been apparent† (2001 p. 32). The notion of context has been an important issue in the study of SHRM (Delery & Doty, 1996, Boxall & Purcell, 2000). Most often referred to as contingencies (or the idea of fit), contextual arguments center on the Page 11 of 26 Strategic Management and HRM CAHRS WP06-04 idea that the role that HRM plays in firm performance is contingent on some other variable.We break our discussion of fit into the role of human capital and HR practices. Human Capital and Fit. The most often cited perspective for explaining contingency relationships in SHRM is the behavioral perspective (Jackson, Schuler & Rivero, 1989) which posits that different firm strategies (other contingencies could be inserted as well) require different kinds of behaviors from employees. Consequently, the success of these strategies is dependent at least in part on th e ability of the firm to elicit these behaviors from its employees (Cappelli & Singh, 1992; Wright & Snell, 1998).Going back to the distinction between human capital skills and employee behavior, Wright and Snell (1999) noted that skills and abilities tend to be necessary, but not sufficient conditions for employee behavior. Consequently, any fit to firm strategy must first consider the kinds of employee behavior (e. g. , experimentation and discovery) required to successfully execute the strategy (e. g. , focused on offering innovative products), and the kinds of skills necessary to exhibit those behaviors (e. g. , scientific knowledge).Obviously, the workforce at Nordstrom’s (an upscale retailer) is quite different from the workforce at Wal-Mart (a discount retailer). Thus, the resource-based application to SHRM requires focusing on a fit between the skills and behaviors of employees that are best suited to the firm’s strategy (Wright et al. 1995). While this idea of fit focuses on across-firm variance in the workforce, Lepak and Snell (1999) developed a framework that simultaneously addresses variation across firms and variations in HR systems within firms (see this Handbook, chapter 11).Their model of ‘human resource architecture’ posits that the skills of individuals or jobs within a firm can be placed along two dimensions: value (to the firm’s strategy) and uniqueness. Their framework demonstrates how different jobs within firms may need to be managed differently, but it also helps to explain differences across firms. For instance, within Wal-Mart, those in charge of logistics have extremely valuable and unique skills, much more so than the average sales Page 12 of 26 Strategic Management and HRM CAHRS WP06-04 associate.On the other hand, at Nordstrom’s, because customer service is important, sales associate skills are more critical to the strategy than those of the logistics employees. HR Practices and Fit. The t heoretical assumption that the skills and behaviors of employees must fit the strategic needs of the firm in order for the workforce to be a source of competitive advantage leads to the exploration of how HR practices might also need to achieve some form of fit. With regard to vertical fit, as noted previously, business strategies require different skills and behaviors from employees.Because HR practices are generally the levers through which the firm manages these different skills and behaviors, one would expect to see different practices associated with different strategies. For instance, one would expect that firms focused on low cost might not pay the same level of wages and benefits as firms focused on innovation or customer service. Horizontal fit refers to a fit between HR practices to ensure that the individual HR practices are set up in such a way that they support each other (Boxall & Purcell, 2003; Baird & Meshoulam, 1988, Delery, 1998).An example of this would be a selec tion process that focuses on finding team players and a compensation system that focuses on team-based rewards. Theoretically, the rationale for horizontal fit suggests that (a) complementary bundles of HR practices can be redundantly reinforcing the development of certain skills and behaviors resulting in a higher likelihood that they will occur and (b) conflicting practices can send mixed signals to employees regarding necessary skills and behaviors that reduce the probability that they will be exhibited (Becker & Huselid, 1998).There appears to be some agreement in the literature that both types of fit are necessary for optimal impact of HRM on performance (Baird & Meshoulam, 1988; Delery, 1998; Delery & Doty, 1996; Boxall & Purcell, 2003), but not necessarily empirical support for these types of fit (see this Handbook, chapter 27; Wright & Sherman, 1999). Potential Pitfalls of Fit. The idea of fit, whether it be vertical or horizontal, raises two important questions for SHRM res earchers. The first question focuses on empirical support forPage 13 of 26 Strategic Management and HRM CAHRS WP06-04 the idea of fit. Second, even if fit has positive consequences in the short term, does fitting HRM practices with strategy or other contingent variables universally lead to positive results? That is, are there negative implications of fit? As previously discussed, numerous researchers have argued for fitting HRM to contingent variables. However, the efficacy of fit has not received much empirical support (Paauwe, 2004; Wright & Sherman, 1999).Huselid’s (1995) landmark study sought to test the fit hypothesis using a variety of conceptualizations of fit, yet found little support. Similarly, Delery and Doty (1996) only found limited support across a number of fit tests. The lack of empirical support may largely be due to focusing only on a fit between generic HRM practices and strategy, rather than the outcomes, or products (Wright, 1998) of the HRM practices (sk ills, behaviors, etc. ). Thus, it seems that it may be too early to draw any definite conclusions about the validity of the fit hypothesis.However, while fit between HRM practices and various contingency variables might enhance the ability of HRM to contribute to firm performance, there is also the possibility that a tight fit between HRM and strategy may inhibit the ability of the firm to remain flexible enough to adapt to changing circumstances. Firms are increasingly required to adapt to environments that are constantly changing, both within and outside the firm. A tight fit may appear to be desirable but during times of transition and/or change a lack of fit might make adaptation and change more efficient (Lengnick-Hall, Lengnick-Hall, 1988).Wright and Snell (1998) developed a framework in which HRM contributes to fit and flexibility simultaneously without conflict between the two, but this framework has yet to be tested and the question remains as to when and where fit might be more or less appropriate. The second question raised by contextual issues surrounding SHRM and the idea of fit is related to the efficacy of fit. Regardless of whether or not fit can have a positive effect on organizational outcomes, there is still some question as to whether or not true fit with key contingencies is feasible.Large organizations operate in complex environments, often across Page 14 of 26 Strategic Management and HRM CAHRS WP06-04 multiple products, industries and geographies. This complexity leads to questions regarding the ability of the firm to fit HRM practices to all of these diverse and complex circumstances (Boxall & Purcell, 2003). In addition, Boxall and Purcell, (2003) argue that there are competing ideals within a business that require trade-offs in fit.They describe fit as â€Å"a process that involves some tension among competing objectives in management and inevitably implies tensions among competing interests† (2003, p. 188). A simple example o f these tensions can be seen in attempting to fit a strategy of commitment to employees with a hostile or extremely competitive operating environment. A firm with a strategic commitment to the well-being of employees operating in an economic downturn or time of increased competition may be forced to make choices between commitment to employees and a need for estructuring, layoffs or other non-friendly actions toward employees in order to stay solvent. In these situations, compromises will have to be made on either the fit with the strategy or the fit with the environment or both, raising the question again as to whether or not a true fit with contingencies is feasible. These questions regarding the ability to achieve fit and the desirability of achieving fit do not diminish the importance of understanding contextual issues in SHRM research.Understanding the contextual issues surrounding HRM and its impact on performance remains critical. In spite of the interest in the role of conte xtual issues and fit in SHRM, findings in support of contingency relationships have been mixed (Wright & Sherman, 1999). Much of this criticism could be due to ineffective methods used in the measurement of HRM or the contingency and performance variables studied or that the correct contingencies have not yet been studied (Becker & Gerhart, 1996, Rogers & Wright, 1998; Wright & Sherman, 1999).In addition, Boxall and Purcell (2000) have argued that more complex and comprehensive models of contingency relationships are needed in order to understand the impact of context on the HRM to performance relationship. Regardless of the reasoning, it is clear that the impact of context on this important relationship is not yet completely understood and more research is Page 15 of 26 Strategic Management and HRM CAHRS WP06-04 needed to understand the role of context, as well as questions surrounding models of fit in SHRM research.HRM Practices and Sustainable Competitive Advantage Another issue that has been raised by the RBV and its application to SHRM research is the sustainability of HRM as a competitive advantage. Whether one focuses on bundles of HR practices as an HR system, the human capital pool or employee relationships and behaviors, there remains the question as to whether HRM as a resource meets the inimitability and nonsubstitutability conditions that are required in the RBV for sustained competitive advantage (Barney, 1991).According to Barney (1991), there are three general reasons why firm resources would be difficult to imitate: the resources are created and formed under unique historical conditions, the resources are causally ambiguous, or the resources are socially complex. Labeled as path dependency by Becker and Gerhart (1996), the unique historical conditions under which HRM is formed in individual firms may make its understanding and replication extremely difficult, if not impossible.HR systems are developed over time and the complex history involved in their development makes them difficult to replicate. The development and implementation of a single HR practice such as a variable pay system takes place over time including time to solicit management input and buy-in, work out discrepancies, and align the practice with current strategies as well as firm culture and needs. The end result is a practice that reflects the philosophies and culture of the firm and its management, created to solve the specific needs of the company.Compound that single HR practice with a whole system of practices each with its own history and evolution specific to a particular firm, its philosophies and current situation and you have an HR system that cannot be bought or easily replicated without a significant investment both of time and financial resources. Causal ambiguity implies that the exact manner in which human resource management contributes to the competitive advantage of the firm is either unknown or sufficiently ambiguous Page 16 of 26 Stra tegic Management and HRM CAHRS WP06-04 so as to be difficult or impossible to imitate.According to Becker and Gerhart (1996), the ability to replicate a successful HR system would require an understanding of how all of the elements of this complex system interact and in turn impact the performance of an organization. Given the previous discussion of the basic HRM to performance model and the manner in which it is expected that HRM contributes to firm performance, it is difficult to imagine how the intricate interplay among various HR practices, human capital and employee behaviors, employee outcomes, operational outcomes and firm-level outcomes could be understood by a competitor in a meaningful way.Finally, Barney (1991) points out that competitors will find it difficult to replicate a competitive advantage based on complex social phenomena. Given the nature of HRM and its direct relation to employees, almost every aspect of the HR system, the human capital and especially the emplo yee behavior and relationships has a social component.The way in which HR practices are communicated and implemented among different departments and parts of the organization is influenced by the various social relationships involved; top management to general managers, general managers to department heads or managers and those managers to employees as well as interactions between departments and employees. The complexity of the social relationships in the case of HRM makes it difficult for competitors to imitate it. Finally, for a resource to constitute a source of sustainable competitive advantage it must be non-substitutable.This implies that competitors should not be able to use a different set of resources in order to achieve similar results (Barney, 1991). This concept has not yet been tested, but could provide for interesting research in the area of contextual factors and SHRM. If, in fact, it is found that a particular set of HR practices is positively related to performance in a given context, then, a follow-on question to that which would get at the substitutability question might be whether or not there is another set of HR practices for which the results are similar.This could lead to discussions about strategic configurations of HR Page 17 of 26 Strategic Management and HRM CAHRS WP06-04 practices rather than universal high-performance work systems that have dominated past research (Delery & Doty, 1996). Regardless of whether there is one or many ways to achieve similar results in different contextual situations, the testing of these possibilities would lead to an increased understanding of the relationship between the RBV and SHRM research and the sustainability of HRM as a strategic resource.Measurement and Methodological Issues In addition to key questions surrounding the RBV and SHRM research, there are also several measurement and methodological issues which have hindered our ability to better understand the relationship between strategy and HRM. Measurement issues relating to the HRM, competitive advantage and key control variables have made the comparison of results across studies and interpretation of findings difficult (Rogers & Wright, 1998; Dyer & Reeves, 1995).In addition, there are questions around the appropriate level of analysis within the firm at which to test these relationships as well as issues related to the mixing of variables measured at different levels of analysis (Rogers & Wright 1998, Becker & Gerhart, 1996). Finally, as was pointed out, the majority of research to date has focused on the relationship between HR systems and firm-level performance and, while the findings indicate a positive relationship, there is insufficient evidence at this point to be able to infer that the relationship is causal (Wright et al. , 2005).A full discussion of these issues is beyond the scope of this chapter and a more thorough discussion may be found in other chapters in this text (see particularly chapters 26 and 2 7), but it is important to note in discussing key questions in SHRM that they exist and need to be addressed or at least considered in future research. Future Directions Research on SHRM management over the past decade has made significant progress in developing our understanding of the role that HRM plays in firm performance. The field now has a significant foundation upon which to build future research.In our opinion, future research should focus on both answering key questions that remain in understanding the relationship Page 18 of 26 Strategic Management and HRM CAHRS WP06-04 between HRM and performance and by expanding or broadening what is considered SHRM. Such extension would encompass both other resources and other theories currently studied in strategic management research. Key Unanswered Questions The previous portion of the chapter pointed out several key questions that have been raised as a result of the application of the RBV to SHRM research that are not yet answered. First, research that directly tests the concepts outlined in the RBV has not been done (Priem & Butler, 2001). Thus future research should focus on testing the concepts of the RBV by testing the full model through which HRM leads to competitive advantage or firm performance. Do HR practices impact the human capital pool and the relationships and behaviors of the employees and do those outcomes in turn impact both operational and firm-level performance? Answering these questions by testing the full causal model would be a significant contribution to our understanding of the strategic nature of HRM.In essence, this reflects the â€Å"black box process† that Priem and Butler (2001) argued must be addressed by RBV theorists and researchers. Second, future research should focus on understanding the contextual questions surrounding the HRM to performance relationship. Mixed results in past contextual research is not reason enough to abandon the question all together. It is highly l ikely that HRM matters more or less in certain situations or under certain conditions. Efforts should be made to continue to test established models of HRM in new and unique situations.In addition, more thorough tests of moderating variables in the HRM to performance relationship should be tested. Given the complexity involved in the measurement and testing of these relationships and the mixed results of past research in this area it is likely that researchers will need to seek out contexts with reduced complexity such as departments within large organizations or small businesses where reduced complexity will provide more meaningful measures of potential moderating variables and more meaningful tests of the moderating relationships can be performed. Page 19 of 26 Strategic Management and HRM CAHRS WP06-04Another step that needs to be taken in understanding the role of context in the HRM to performance relationship is to move away from universal-type models of HRM such as highperform ance work systems and high-involvement work systems and develop and test different configurations of HR practices that might apply to specific situations. In doing this, researchers will be able to better understand the specific bundles or HR practices that are applicable or fit with different types of organizations or situations, thus making a significant contribution to our understanding of the types of HRM that will matter in a given situation.Expanding the Role of SHRM Future research in SHRM should focus on conceptually expanding what is considered to be the role of SHRM. Historically, SHRM has been viewed as the interface between HRM and strategic management (Boxall, 1996) with the focus of much research being on understanding how the HRM function (namely HRM practices) can be strategically aligned so as to contribute directly to competitive advantage.This implies a concern with how HR practices can contribute to strategy implementation without addressing the larger question o f how HRM can contribute or play a role in strategy formulation (Lengnick-Hall & Lengnick-Hall, 1988). Wright et. al. (2001) argued that it is the human capital (the knowledge skills and abilities of the human resources) as well as the relationships and motivation of the employees that leads to competitive advantage. The purpose of HR practices is to develop or acquire this human capital and influence the relationships and behaviors of the employees so that they can contribute to the strategic goals of the irm. Future research should examine human capital and the social interactions and motivations of the human element within a firm (Snell, Shadur, & Wright, 2002), not only as independent variables but also as mediating and dependent variables. A focus in this area will bring the field more in line with contemporary views in strategic management. Research in this area will also help us to get beyond questions regarding how HR practices can facilitate the strategic goals of a firm an d begin to understand how organizations can understand the resources found in their human element and use that Page 20 of 26Strategic Management and HRM CAHRS WP06-04 understanding to influence or even drive their decisions about their strategic direction. For instance, IBM’s strong HR processes/competencies led it into the business of offering outsourced HR services. This was an internal resource that was extended into a new product line, and illustrates how an understanding of such resources can influence strategic direction. Along these same lines, another way to break away from this notion of HRM as a facilitator of the strategic direction of the firm is by focusing on some of the resources currently salient to strategic management researchers.In their review of the RBV and SHRM relationship, Wright, Dunford and Snell, (2001) argue that the RBV created a link between HRM and strategic management research and that as a result of this link the two fields were converging. Be cause of this convergence, the potential impact of SHRM research on mainstream strategy issues is tremendous. Increasingly, strategy researchers are focusing on knowledge and knowledge-based resources (Argote, & Ingram, 2000; Grant, 1996;), human capital (Hitt et al. 001), social capital (Inkpen & Tsang, 2005; McFadyen, Ann, & Albert, 2004), capabilities (Dutta, Narasimhan, & Rajiv, 2005), and dynamic capabilities (Teece, Pisano, & Schuen, 1997), as critical resources that lead to organizational success. While HRM practices strongly influence these resources, the SHRM literature seems almost devoid of empirical attention to them. Only recently have researchers began to explore these issues (Kinnie, Swart, & Purcell, 2005; Thompson & Heron, 2005). Additional research in these areas would provide tremendous synergy between HRM and strategy.In addition, alternative theories such as ‘learning organizations’ (Fiol & Lyles, 1985; Fisher & White, 2000), real options theory (Mc Grath, 1997; Trigeorgis, 1996) and institutional theory (Meyer & Rowan, 1977) can be combined with SHRM research to enhance our understanding of the strategic nature of HRM. For instance, Bhattacharya and Wright (2005) showed how real options theory can be applied to understanding flexibility in SHRM. In addition, Paauwe and Boselie (Chapter 9) provide a detailed analysis of how institutional theory can better inform SHRM research. The use of these in addressing questions in SHRM research willPage 21 of 26 Strategic Management and HRM CAHRS WP06-04 provide new lenses through which researchers are able to view the HRM to performance relationship, potentially providing new insights and ideas that will further our understanding of SHRM. Conclusion While the field of strategic HRM is relatively young, significant progress has been made at a rapid pace. Researchers have provided great theoretical and empirical advancements in a period of just over 25 years. Much of this progress is the r esult of the RBV and its emphasis on the internal resources of the firm as a source of sustainable competitive advantage.The RBV and its application to SHRM research created an important link between strategic management and HRM research. Its application has been followed by a significant amount of research using the RBV as a basis for assertions about the strategic nature of HRM. However, the link between HRM and strategic management can be strengthened by breaking away from the focus on HR practices. Other key resources currently being researched in strategic management have the potential to be directly influenced by HRM, but their coverage by SHRM researchers has been minimal, leaving a tremendous opportunity for future research in this area.In addition to this, new theories relevant to strategic management have yet to be combined with SHRM research, leaving potential for additional contributions to our understanding of the intersection between strategic management and HRM. Page 22 of 26 Strategic Management and HRM CAHRS WP06-04 References Argote, L. , Ingram, P. , Levine, J. M. , & Moreland, R. L. (2000). Knowledge transfer in organizations: Learning from the experience of others. Organizational Behavior & Human Decision Processes, 82(1), 1-8. Arthur, J. B. (1994). Effects of human resource systems on manufacturing performance and turnover.Academy of Management Journal, 37(3), 670. Bae, J. , & Lawler, J. J. (2000). 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Belbin’s Theory Essay

When a team is performing at its best, usually each team member has clear responsibilities . Belbin suggests that, by understanding the role within a particular team, people can develop strengths and manage weaknesses as a team member. Belbin’s 1981 book Management Teams presented conclusions from his work studying how members of teams interacted during business games run at Henley Management College. Amongst his key conclusions was the proposition that an effective team has members that cover eight (later nine) key roles in managing the team and how it carries out its work. He categorized those roles into three groups: Action Oriented, People Oriented, and Thought Oriented. Each team role is associated with typical behavioural and interpersonal strengths. Belbin also defined characteristic weaknesses that tend to accompany each team role. He called the characteristic weaknesses of team-roles the ‘allowable’ weaknesses; as for any behavioural weakness, these are a reas to be aware of and potentially improve. Belbin suggested that, in order for a team to operate effectively, it needed a balance of nine different roles. Plant: Plants are creative, unorthodox and generators of ideas. If an innovative solution to a problem is needed, a Plant is a good person to ask. A good Plant will be bright and free-thinking. Plants can tend to ignore incidentals and refrain from getting bogged down in detail. The Plant bears a strong resemblance to the popular caricature of the absent-minded professor/inventor, and often has a hard time communicating ideas to others. Multiple Plants in a team can lead to misunderstandings, as many ideas are generated without sufficient discernment or the impetus to follow the ideas through to action. Resource Investigator: The Resource Investigator gives a team a rush of enthusiasm at the start of the project by vigorously pursuing contacts and opportunities. He or she is focused outside the team, and has a finger firmly on the pulse of the outside world. Where a Plant c reates new ideas, a Resource Investigator will quite happily appropriate them from other companies or people. A good Resource Investigator is a maker of possibilities and an excellent networker, but has a tendency to lose momentum towards the end of a project and to forget small details. Chairman (1981) / Co-ordinator (1988): The â€Å"Chairman/Co-ordinator† ensures that all members  of the team are able to contribute to discussions and decisions of the team. Their concern is for fairness and equity among team members. Those who want to make decisions quickly, or unilaterally, may feel frustrated by their insistence on consulting with all members, but this can often improve the quality of decisions made by the team. Clarifies goals; helps allocate roles, responsibilities, and duties; articulates group conclusions Shaper: A dynamic team-member who loves a challenge and thrives on pressure. This member possesses the drive and courage required to overcome obstacles. Seeks patterns in group work; pushes group toward agreement and decisions; challenges others Monitor-Evaluator: A sober, strategic and discerning member, who tries to see all options and judge accurately. This member contributes a measured and dispassionate analysis and, through objectivity, stops the team committing itself to a misguided task. Analyzes problems and complex issues; monitors progress and prevents mistakes; assesses the contributions of others; sees all options; judges accurately Team Worker: The â€Å"Team Worker† is concerned to ensure that interpersonal relationships within the team are maintained. They are sensitive to atmospheres and may be the first to approach another team member who feels slighted, excluded or otherwise attacked but has not expressed their discomfort. The Team Worker’s concern with people factors can frustrate those who are keen to move quickly, but their skills ensure long-term cohesion within the team. Gives personal support and help to others; socially oriented and sensitive to others; resolves conflicts; calms the waters; serves as an in-group diplomat Company Worker (1981) / Implementer (1988): The â€Å"Implementer† is the practical thinker who can create systems and processes that will produce what the team wants. Taking a problem and working out how it can be practically addressed is their strength. Being strongly rooted in the real world, they may frustrate other team members by their perceived lack of enthusiasm for inspiring visions and radical thinking, but their ability to turn those radical ideas into workable solutions is important. Completer Finisher: The â€Å"Completer Finisher† is the detail person within the team. They have a great eye for spotting flaws and gaps and for knowing exactly where the team is in relation to its schedule. Team members who have less preference for detail work may be frustrated by their analytical and meticulous approach, but the work of the Completer Finisher ensures the  quality and timeliness of the output of the team. Emphasizes the need for meeting schedules, deadlines, and completing tasks; searches out errors Specialist (1988): Belbin later added a ninth role, the â€Å"Specialist†, who brings ‘specialist’ knowledge to the team. Single-minded, self-starting, dedicated; provides unique or rare expertise and skills Specialists are passionate about learning in their own particular field. As a result, they are likely to be a fountain of knowledge and will enjoy imparting this knowledge to others. They also strive to improve and build upon their expertise. If there is anything they do not know the answer to, they will happily go and find out. Specialists bring a high level of concentration, ability, and skill in their discipline to the team, but can only contribute on that specialism and will tend to be uninterested in anything which lies outside its narrow confines. Note that Belbin was not arguing that every team has to have a minimum of nine members. Individuals within the team may take on more than one role each. As long as all the roles are filled, the team will be more likely to be effective.

I do not have any idea Research Paper Example | Topics and Well Written Essays - 250 words

I do not have any idea - Research Paper Example It is therefore not surprising to equate â€Å"public interest† in planning to the (neo) Marxist model, which can be better understood from a theoretical rather than practical approach. This is so since the interest of the public or the greater majority of the people could be so broad to encompass issues like human rights and justice (Roche, 2003). Logically, the driving force in this kind of planning is a class struggle (Schoenwandt, 2008). To put class struggle into practice as the driving force is to ask for the enactment of laws that would favour the general public, particularly the underprivileged (Schoenwandt, 2008). This could mean that more social programs for the less fortunate people, who are presumed to greater in number than the rich. In a democratic society, planners should get the cause of legislators, who could be sympathetic with advocating the right of the poor to achieve a significant leverage on the realization of plans. Practitioners of this kind of planning should have grass roots support. Public interest planners should therefore focus on advocating the rights of the disadvantaged, translating the interest of the latter into ways that would empower them through all possible means and processes available to them under their own systems of

Critical thinking in Palliative Care of Nursing Essay

Critical thinking in Palliative Care of Nursing - Essay Example ng to World Health Organization (WHO, 2009), palliative care improves the quality of life of patients and families who face life-threatening illness, by providing pain and symptom relief, spiritual and psychosocial support from diagnosis to the end of life and bereavement. Fatigue is one of the most frequent symptoms in palliative care patients, reported in 80% of cancer patients and in up to 99% of patients following radio- or chemotherapy (Radbruch et al., 2008). The fatigue experienced as a side effect of cancer treatment is differentiated from the fatigue experienced by healthy people in their daily lives. Healthy fatigue is frequently described as acute fatigue that is eventually relieved by sleep and rest; cancer treatment–related fatigue is categorized as chronic fatigue because it is present over a long period of time and is not completely relieved by sleep and rest (National Cancer Institute, 2009). This study aims to identify the treatment modalities and symptom management for cancer-related fatigue including assessment, interventions, and collaborations with multidisciplinary health care professionals, in providing comfort to alleviate the sufferings of breast cancer patients. Concepts and knowledge from related literatures, research, and practice shall be applied to clearly understand its nursing implications taking into consideration the actual management of breast cancer patients during Oncology ward hospital exposure. In a broader sense, fatigue, also known as weariness, tiredness, exhaustion, or lethargy, is generally defined as a feeling of lack of energy (eMedicineHealth, 2009). Cancer-related fatigue is a feeling of debilitating tiredness or total lack of energy that can last for days, weeks, or months; commonly caused by anemia, fatigue is the side effect of chemotherapy that affects patients the most – more than nausea, pain, or depression; symptoms include feeling weak or worn out, having difficulties climbing stairs, walking short

Impact of collaborative learning Research Paper

Impact of collaborative learning - Research Paper Example I have examined the impact of collaborative learning on students by use of simple regression analysis. The results indicate that collaborative learning had a positive effect on the performance of students. The study shows the proportion of collaborative learning to performance. The study also highlights areas of further study. Although the traditional classroom learning has it advantages, it is very imperative for a school to adopt collaborative learning as this will develop the students academically and socially (Inaja & Eraywoke, 2010, p.46). Introduction Collaborative learning is a scenario where individuals engage in learning mutually through taking part in discussions. It involves individuals learning together and taking advantages of each other skills, experience and resources. Collaborative learning is also a tutoring technique in which learners at different performance stages learn together in small groups toward a universal objective. On the other hand, traditional classroom is the process of learning where teachers give knowledge by use of lectures. The students are passive in the classrooms, but they write the ideas down. The exchange of ideas in the discussion groups not only increase exchange of ideas, but also promote critical and creative thinking. Most of the research studies conducted have been concentrated on the primary and secondary levels. There is convincing proof that supportive groups attain at elevated levels of thinking and maintain information longer than students who labor as individuals. The mutual erudition provides learners with a chance to connect in argument, take accountability for their own knowledge, and hence become decisive thinkers. Collaborative learning is founded on the suggestion that knowledge is more proactive through social action where learners actively engage in the learning modules and learning materials. Learners will absorb knowledge more easily through connecting with each other in the group discussion. Collab orative learning will give learners an opportunity to get exposed to dissimilar and varied environment. Learners will communicate, present and support thoughts, and exchange principles that they feel need engagements (Wei-Fan & Chung-Pei, 2011, p.57). The system incorporates social interaction in studies and makes learning more enjoyable and easy to comprehend. The method takes place when students are dynamically occupied in an area where studying takes place through clear or inherent attempts. The method involves a cognitive process by which teachers act as facilitators and students as recipients of knowledge. Collaborative learning method involves the use of networks, virtual classrooms, periodic group tests, and the use of dialogue. Collaborative learning has been tested and analyzed through tools that are designed to offer students a grasp of the learning experience. Furthermore, the method ensures that students and teachers engage each other in the learning process and undertak e constructive dialogue in class. Although, the method does not

Body shop case study, part 2 Assignment Example | Topics and Well Written Essays - 3000 words

Body shop case study, part 2 - Assignment Example Brand management is the result of strategic marketing. From pricing a product to pensioning that product in the targeted consumer mind are parts of strategic brand management. Customers’ feedback will be interpreted and analyzed in this paper with based on academic concept of brand management. A mind will be developed of Body Shop with respect to the feedback of the comments of interviewee customers about their experience on the products of Body Shop. Competitive analysis is another important area of brand management. Therefore, position of Body Shop brand in the customers’ mind will be evaluated by comparing the competitors positioning. Possibility and viability of brand extension will be analyzed based on the gap of customers’ satisfaction regarding the company’s products and their satisfaction. Finally, marketing momentum of this brand will be analyzed in Australian market of beauty products. Table of Contents Introduction 4 Data collection and analysis 5 Findings 6 Mind map analysis 8 Competitive market position 9 Brand extension 10 Marketing momentum in Australia 11 Conclusion 12 Reference 13 Introduction Body Shop is an international beauty products brand. Name of the company is The Body Shop International plc which is a US based multinational company established in 1976. The company has successfully grown from its first shop in Brington, England to 2400 stores in 61 countries. Effective brand management is one of the key reasons of its success. Both the market diversification along with product development strategies have been adopted by the company result a rapid growth in the European market and after that successful business in the international market. Recently, the company has been acquired by L’Oreal group and it has become a subsidiary of L’Oreal. The company sells more than 1200 products in domestic as well different foreign market across the world. There are different strategies and factors behind this s uccessful creation of international brand. The company has been ethically following its core business values which cumulatively influenced its brand image. One of the important values of the company related to its brand management is that the company is dedicated to manufacture its wide range of products from the natural resources and least usage of chemicals. This is one o9f the key strength of the company which has become its competency over years. Customer acceptance and trust on the product of this company is positive result of brand management (The Body Shop, 2012). This study will deal with detailed analysis of some customers’ feedback about the products offered by the company. This will help to assess the position of the brand in competitive global market of beauty products. Customers’ buyers’ power is very high due to higher availability of beauty products in many domestic as well as international brands. So, brand extension is most important for this bu siness that all companies keep continuous focus. Therefore, interviewing the customers will help to find out the requirement of brand extension of this company. Finally, recommendation for effective strategic brand management for its marketing momentum in Australian market will be provided based on the analysis and the demand and trend of customers’ preference about beauty products. Data collection and analysis There are different modes and processes of data collection i.e. collection of customers valuable feedback regarding products

Solid Waste Term Paper Example | Topics and Well Written Essays - 1250 words

Solid Waste - Term Paper Example Environmental activists have conducted massive research on the subject of solid waste. To date, many smartly engineered techniques like recycling and composting have been introduced to protect the environmental purity and human population from its toxic effects. There are regulations defined by the Environmental Protection Agency (EPA) for different types of waste in the Unites States (US). This paper attempts to contemplate what modern literature has to say on the subject from multiple perspectives. It will also scrutinize different EPA regulations for eradication of solid waste to analyze the extent to which this issue is taken seriously in the best interests of people and global climate. Types of solid waste: There are different types of solid waste which come in all varieties. Some common examples include tires, rubber, plastic products, empty bottles/cans, broken furniture, cylinders, construction debris, and industrial waste etc. Depending on a particular source, solid waste ca n be divided into domestic, industrial, and biomedical waste. Each type of waste is interpreted differently and influences our environment differently. Also, different regulation policies are identified for each type depending on its specific nature. Household waste is considered MSW. Some kinds of industrial waste are known as hazardous waste, while biomedical waste whose source is healthcare facilities is considered infectious waste. Industrial waste is considered very harmful and is made up of chemicals and metal mostly (The Energy and Resources Institute, 2007). Biomedical waste includes wasted stuff like gloves, sheets, plastic, disposables, chemicals, swabs, syringes, human waste etc.. This genre of solid waste is generated during surgeries, research, and treatment processes. This is the most infectious of all types of solid waste and poses a serious threat to humanity if not effectively managed as often as necessary in a certified manner. Given the high rate of infectious dis position of biomedical waste, it is assumed that 1 kg of every 4 kg of hospital waste contains infectious materials (TERI, 2007). Timely management of solid waste is critical important as otherwise, the risk of dangerous infections swiftly reaches a worrisome rate. Regulations by EPA for each type of solid waste: Many regulations have been made in the area of public law to properly manage both hazardous and nonhazardous solid waste. This identifies that law enforcement agencies significantly acknowledge how untreated waste can threaten the environment. The job of EPA is to keep track of the amount of trash produced, recycled, and composted each year in America in addition to generating a detailed report on this subject. It is claimed that in the year 2011, about 250 millions of MSW alone was generated by Americans and only 87 millions of it got recycled and composted which identifies a recycling rate of 34.7% (United States Environmental Protection Agency, 2013). Solid waste generat ed by house can often be harmful. So, household waste exemption is an important regulation for the solid waste management by EPA. It is literally impossible for EPA to monitor every house in every US state which may occasionally throw a bucket of paint or a bottle of acidic contents outside. So, houses are exempted from application of Subtitle C but the solid waste produced by them is still regulated under Subtitle D. The principal objective of Subtitle D is to promote â€Å"

BOOKKEEPING SERVICES Small Business Plan Assignment

BOOKKEEPING SERVICES Small Business Plan - Assignment Example The small businesses usually appoint accounting firms for maintaining financial transactions of their business operations effectively and in a cost effective manner. Table of Contents Executive Summary 2 History 4 Description of the Business (Bookkeeping Services) 4 Definition of the Market 5 Description of Product or Services 6 Management Structure 7 Objectives and Goals 7 Financial Data 8 References 9 History ‘Accuracy’ is a small and one-person owned business which operates under a ‘Certified Public Accountant’ (CPA) in Los Angeles, United States of America (U.S.A). The firm usually offers tax accounting as well as management accounting services for small business firms. The firm in its initial stage of the commencement of its business generally rendered tax services to small business firms. Later on, the business offered management and cost accounting services as well. Additionally, the business also started offering QuickBook services on acquiring Quick Books Pro Advisor certification. These are the various services which are offered by the firm to small business firms. ... The CPA has planned to expand the business operations of the firm dealing with its bookkeeping services for small businesses. In this regard, investment is required to be made in marketing and staffing process in order to develop the bookkeeping business in an appropriate manner. The business plan has been formulated with the intention of identifying and implementing appropriate strategies required for the expansion of the firm’s business. Description of the Business (Bookkeeping Services) The expanded business of the firm will offer bookkeeping services for small businesses. Bookkeeping is an approach of recording financial transactions of business operations on a daily basis. Small businesses with bookkeeping services will be able to maintain their daily business transactions in an accurate, comprehensive as well as up-to- date fashion (E-conomic UK, 2013). In this respect, bookkeeping services that will be offered by the firm to its clientele will ensure that their financia l transactions are managed accurately and in the most efficient manner. The firm will offer bookkeeping services to small businesses under the supervision of the CPA. The bookkeeping services will be offered at an affordable rate to its clientele. Employees or staff will be hired which will entail undergraduate students to act as bookkeeper. Additionally, a graduate student will be appointed who will be entrusted with the task of managing the activities or operations of the bookkeeping segments. Definition of the Market The firm operates in the market segments of the US where there is a huge demand for bookkeeping service providers as large number of small businesses are significantly involved in appointing accounting and bookkeeping firms with the objective of saving time as

Inclusion and the Inclusive Learning Environment Essay

Inclusion and the Inclusive Learning Environment - Essay Example In differentiation, a trainer tailors the instructions as per the needs of the learners. â€Å"Whether teachers differentiate content, process, products, or the learning environment, the use of ongoing assessment and flexible grouping makes this a successful approach to instruction† (Tomlinson, 2013). An inclusive learning environment is created to ensure equal access to all tools, aids, and opportunities for all students. There are a number of ways in which this can be achieved in a health and beauty salon. The first and the foremost aspect of an inclusive learning environment is to ensure that all learners are physically capable of experiencing the same quality of training. In a health and beauty salon, like any other class, this can be achieved by making learners with spectacles occupy the front seats and those with the stronger eye-sights occupy the middle and the rear seats. Taller learners should be seated at the rear so that there is no hindrance in the way of vision fr om the learner to the white board. After carefully designing the seating plan considering the physical traits of the learners, the teacher needs to design the teaching strategies that promise maximal inclusion on the part of the learners. For example, group projects containing members with different levels of capabilities and different skills is a way of promoting inclusive learning. When a certain number of students work upon the same project, each occupying a specific role and using a specific skill, the learning is not merely limited to the very skill, but every learner also develops a comprehensive understanding of the skills of other members of the group. When the project is complete, a significant development in the skills of the learners in different areas is achieved. Another aspect of inclusive learning is discipline. In the contemporary age, classrooms have become increasingly multicultural with respect to learners. People from different countries join the health and beaut y salons and take classes to enhance their skills. To provide the learners with a safe environment in which their potential to maximize their learning is optimized, it is imperative that the teacher establishes rules, principles, or compiles a code of ethics in which objectionable behaviors are clearly depicted and learners are strictly instructed to deter from displaying them in the class. In case of lack of compliance, disciplinary action can be executed. Such objectionable behaviors include but are not limited to use of racist remarks, discriminatory remarks or practices on the basis of gender, race, or culture, and bullying. Resources to meet the need of learners in inclusive learning should be utilized from within the classroom or with due consultation with the concerned authorities. There are numerous ways in which learners can be engaged and motivated in an inclusive environment. For example, when formulating the seating plan to ensure that all learners have full vision of th e whiteboard and the stage, the trainer asks the learners to provide them with information about their individualistic physical traits like eye-sight and height. Students find such activities interesting and realize that these activities are meant to develop such a seating plan where everybody would be able to see clearly. Providing students with constructive feedback is another

Motivational Strategy and Action Plan Essay Example for Free

Motivational Strategy and Action Plan Essay Determine the motivational strategy or strategies that would likely be most appropriate for each of your three employees on basis of their individual characteristics. Indicate how you would leverage their employee evaluations to motivate each of the three employees. Describe one or more of the motivational theories and explain how the theories connect to each of your selected motivational strategies. Team Member Name Summary of Individual Characteristics Motivational Strategy and Action Plan Relevant Theory Tina Engaged Passionate Persistent Inspirational Leader Happy Emotional stable This employee would not really need much motivation, since already in engaged, passionate and is a leader at work. I would suggest that the employee uses an action plan to continue with positive attitude. Also since the employee has passed reviews, to advance in progress with promotions in the company. McClelland theory is relevant to this situation. It relates to this situation because for the most part the employee is happy at the job. Brittany Competitive Good communicator Influential Independent Emotional Quick thinker This employee shouldn’t much motivation since she is so competitive. However we could motivate her to be more engaged and happy at job since so emotional. An action plan for this strategy would be to assign her to do task she is interested and likes to do that are easy and take little thought since she is a quick thinker. This situation relates to the self-efficiency theory because employee is independent. She likes to do things on her own and feels she can. Denise Timid Considerate Neutral decision maker Eager Happy with job Encouraging This employee needs motivation in company involvement in communication since timid and shy. She can demonstrate these skills in an action plan by being more involved in conferences, presentations, and meetings. This situation could be also related to the McClelland theory because for the employee is happy with job, but there is room for opportunity.

Animal Motif on Macbeth Essay Example for Free

Animal Motif on Macbeth Essay Shakespeare uses animal motif extensively to convey to the audience Macbeth’s thoughts and also to reflect the progress of the plot in general. In scene i and iii of Act III, horses are mentioned repeatedly. Before delving into these scenes, it is important to note the role of horses previously: recently, Duncan’s fine, well-bred horses turned wild and ate each other. In scene i, Macbeth urges Banquo to his horse: â€Å"Hie you to horse† (III, i, 34) and in scene iii, the murderers that Macbeth hired become conscious of Banquo’s presence: â€Å"Hark, I hear horses. † (III, iii, 8) The horses epitomize the witches’ prophesy that fair will be foul and foul will be fair. Horses that are meant to facilitate transportation (constructive) are now destructive. This change in the influence of horses reflects the deep degree to which disorder and confusion extend in Scotland now. On a few occasions, Macbeth uses an animal to directly describe his feelings. He does so in scene ii, right after he provokes men into vowing to murder his friend Banquo, by saying his mind is â€Å"full of scorpions† (III, ii, 36). Indeed, like venomous scorpions, Macbeth is now fully engaged in harming others. Another example is when Macbeth tells Lady Macbeth that they â€Å"have scotched the snake, not killed it† (III, ii, 13), an indication that Macbeth does and will not feel his position is secure until Banquo is killed as well. It is also worth noting that even though Macbeth is referring to Lady Macbeth’s earlier serpent motif (I, v, 64), Macbeth is comparing the snake to Banquo, while Lady Macbeth compares the snake to Macbeth. This change seems inappropriate, since Banquo does not seem to possess the characteristics that snakes are typically associated with: slyness. Macbeth is in fact deceiving himself into thinking that Banquo is as cunningly treacherous as himself, as is shown in his soliloquy when he thinks: â€Å"[Banquo] chid the sisters† (III, i, 56). During Macbeth and Banquo’s first encounter with the witches, Banquo clearly states that he †neither [begs] nor [fears their] favours nor [their] hate. † (I, iii, 60-61) It was Macbeth who criticized the witches of being â€Å"imperfect speakers† (I, iii, 70) and demanded to know more. Macbeth is deluding himself into thinking negatively of Banquo to justify himself for murdering his friend, to rid himself of guilt. This effort is in turn a stage of Macbeth’s transformation of losing conscience and becoming one who is full of only greed and ambition.