Yield Management in Hotels

Yield Management in Hotels Assessment of the idea and method of yield the executives utilized in the lodging business today Examination of the idea of yield the executives in the thriving inn industry is very fundamental in getting most extreme yields from this industry. I will begin by clarifying in much subtleties what we mean by yield the executives particularly in the inn business. To be exact, this term by and large alludes to an action incredibly utilized in the housing and transportation enterprises trying to expand profit.Advertising We will compose a custom report test on Yield Management in Hotels explicitly for you for just $16.05 $11/page Learn More It is commonly a measure to soar incomes and the benefits. It alludes to a technique that manages foundation of various costs for the administrations that are the equivalent and afterward ensuing portion of these administrations in a way that builds the income. Inside an inn set up, there ought to be a fundamental method of room portion for a given peri od. This measure will guarantee that there are numerous choices regarding evaluating. This will result into responsibility for all the rooms found in that specific inn (Kumar 2010). Yield the executives idea has never been new to hoteliers. Both staff with much understanding and those with little experience do this training. They do this with an ability that is variable. They foresee request that is generally speaking for given periods like days, weeks or even years. Income/yield the executives is typically an order that is financial in nature. It is regularly applicable to a horde of enterprises that offer help to customers. For this situation, administration sections in the market estimating are added to investigate insights. This improves extension of the market for an expansion in the income or yield per every unit of limit. Anticipating of interest describes the executives of yields in inns. It uses ideal strategies in the assurance of solicitations on booking to consent to the goal of boosting benefit. About all primary inn networks like Hilton practice basic or compound yield the executives strategies. This is to guarantee support of control frameworks in the stock. These inns have concocted their own equipment and programming estimations joined with corporate frameworks in screening of the market revenue driven augmentation (Ismael 2002). Procedures utilized in inns to boost inhabitance and most extreme rate to accomplish greatest income In request to augment benefits, genuine hoteliers give a ton of consideration to the accompanying key zones: Bookings, income, and clients. By and large, they are the top and key territories for the hotelier to guarantee benefit augmentation. The hotelier should put the above things into reality so as to make them substantial and functional.Advertising Looking for report on business financial aspects? We should check whether we can support you! Get your first paper with 15% OFF Learn More They additionally require a lo t of compelling methodologies, which can function admirably on all parts of activities in a lodging. These procedures can be applied in deals, benefit the executives, and showcasing. In this manner, coming up next are the procedures that hoteliers need to place into application to guarantee most extreme yields (Jagels 2006). One, they require to rehearse what we call income the executives system. It is significant for hoteliers to have a viable and productive benefit the executives methodology. This is to guarantee that the endeavor is basic in the much serious market of today. A decent framework additionally guarantees that supervisors abstain from controlling costs and other significant factors in a way that is proactive rather than a way that is receptive. The subsequent technique is a procedure whereby lodging chiefs overlook totally about the PC set framework. They ought to thusly grasp the online set framework. Overlooking the conventional PC set framework totally is inescapab le for them. The attention ought to be on the correlation of their cost with that of every one of their rivals inside a given goal. Through ownership of the entire picture, there would be an ascent in their ability as far as age of appointments that are exceptionally high. The third system is the procedure called, â€Å"Go fourth and integrate†. Joining is significant in expanding efficiencies of all activities in the lodging. Rather than utilizing various frameworks or even instruments that can't correspond with one another, they should utilize a progressively merged framework. Establishing this framework dodges that situation. It ought to be a lot of easy to use and should give high enhancement adaptability regarding estimating. There ought to likewise be a conveyance that is on the web and a website page that is serious as far as situating and control of the stock (Jagels 2006). Another procedure put into utilization is having a booking channel that is new. This gets conce ivable through getting your versatile on. Hoteliers ought to consider thinking of a site called versatile Commerce. In this specific site, clients can quickly get to the inn and the data they require. They can legitimately book from their individual cell phones. This saves money on cost and time.Advertising We will compose a custom report test on Yield Management in Hotels explicitly for you for just $16.05 $11/page Learn More There ought to likewise be legitimate administration of various directs in the lodging. Inns ought to guarantee accessibility of room stock that is available for purchasing in all channels. These channels are regularly accessible. So as to allure the clients to go to their particular lodgings, the rates over all the accessible systems ought to be equivalent. The utilization and job of innovation in yield the executives in lodgings Systems of innovation upgrade inn partners with strategies to improve deals and income. Legitimate administration of income typical ly guarantees upgrades in overall revenues. Through development of a specific feast into its constituent segments, a director may become acquainted with precisely the specific frameworks to place into application at a provided stage so as to give the most elevated income edges in a given lodging. In innovation appropriation, it is consistently vital for the chiefs to complete investigation in fund. This will help in deciding if the expense of innovation will be more noteworthy than that during the period the business started. This is reflected as far as upgrades in income. Given that money related science is positive, the lodging the board should consider comes back to both the inn clients and workers. They should likewise factor in the issue of customer and representatives sees. This ought to be as far as utility in innovation and their simplicity as far as use. In without these significant verbalizations set up, innovation will be at a state of having little accomplishment in spit e of what amount promising the money related advantage might be. â€Å"The most recent eTRACK Full Year 2009 report on lodging appointments exhibited that today, online channel is the sole divert of development in the friendliness business (Jagels 2006, p.39). This improves moving from disconnected to online appointments in the inn business as a result of diminishing voice channels. Innovation at Hilton Hotel Corporation Hilton Hotel Corporation runs a chain of lodgings in practically all landmasses on the planet. It is thusly an overall undertaking in the lodging business. In May 2003, it concocted an IT framework that they called OnQ (Cuneo 2003) The Hilton thought about that there was have to hold onto innovation as their future budgetary flourishing regarding overall revenues relied upon it. The top administration perceived the way that to keep developing, innovation was unavoidable. OnQ had the option to coordinate all the workplace tasks. There was an activity to give picture profiles of inn clients to the lodging laborers. The visitor profile was an incorporation of customer’s late stays and a composition of any troubles the client may have experienced.Advertising Searching for report on business financial aspects? We should check whether we can support you! Get your first paper with 15% OFF Find out More Different advancements utilized at the Hilton incorporate PCs, cell phones and numerous others. The two clients and inn staff make calls with regards to booking of rooms. PCs are typically utilized in information section and recording. The lodging staff enters client subtleties into their database to screen the client remain at the inn office. It is additionally significant for the inn the executives to guarantee that there is security observation. This is to improve client wellbeing during their stay inside the lodging premises. Computerized cameras establishment inside the rooms and at vital focuses inside the inn building guarantees perception of every movement that happen inside the inn. If there should be an occurrence of a wrongdoing being carried out inside the lodging premises, it will be simple for inn staff to set up under which conditions the wrongdoing happened. All in all, without grasping innovation with two hands, partners in the inn sub segment will keep on detailing a lessening in incomes. Innovation is in this way a prickly issue that inn the board must be enthused about to guarantee yield the board (Cross 1997). Reference List Cross, R., 1997. Income Management: Hard-Core Tactics for Market Domination. New York, NY: Broadway Books. Cuneo, E., 2003. Hilton’s $50 Million Answer. second ed. Chicago: John Hopkins Publishers. Jagels, R., 2006. Accommodation Management Accounting. New York: John Wiley and Sons Ltd.. Ismael, A., 2002. Front Office Operators and Management. New York: Thomson Delmar. Kumar, E., 2010. Promoting Of Hospitality and Tourism. New York: Thomson Delmar.

Qulity Managment Essay Example

Qulity Managment Essay Quality Management for Organizational Excellence Lecture/Presentation Notes By: Dr. David L. Goetsch and Stanley Davis Based on the book Quality Management for Organizational Excellence (7Th Edition) Presented By; Dr. Rania A. M Shamah Associate Professor of Business Administration 1 One: The Total Quality Approach to Quality Management MAJOR TOPICS †¢ What is Quality? †¢ The Total Quality Approach Defined †¢ Two Views of Quality †¢ Key Elements of Total Quality †¢ Total Quality Pioneers †¢ Keys to Total Quality Success †¢ How is Six Sigma Achieved? †¢ The Future of Quality Management 2 One: The Total Quality Approach to Quality Management ? Quality has been characterized in various manners. ? When seen from a consumer’s viewpoint, it implies meeting or surpassing client desires. ? Quality is a unique state related with items, administrations, individuals, procedures, and situations that meets or surpasses desires. ? Complete quality is a way to deal with working together that endeavors to expand an organization’s intensity through the consistent improvement of the nature of its ? items, administrations, individuals, procedures, and situations. 3 The Consequences of Poor Quality Loss of business ? Efficiency ? Costs Benefits of Good Quality ? Improved notoriety for quality ? Capacity to order more significant expenses ? Expanded piece of the pie ? More prominent client faithfulness ? Lower risk costs ? Less creation or administration issues ? Higher benefits 4 Responsibility for Quality ? Everybody in the association has some obligation regarding quali ty, yet certain zones of the association are engaged with exercises that make them key territories of duty. ? Top administration ? Structure ? Obtainment ? Creation/tasks ? Quality confirmation ? Bundling and delivery ? Advertising and deals ? We will compose a custom paper test on Qulity Managment explicitly for you for just $16.38 $13.9/page Request now We will compose a custom exposition test on Qulity Managment explicitly for you FOR ONLY $16.38 $13.9/page Recruit Writer We will compose a custom exposition test on Qulity Managment explicitly for you FOR ONLY $16.38 $13.9/page Recruit Writer Client assistance 5 Costs of Quality ? Disappointment costs acquired by flawed parts/items or defective administrations. †¢ Internal Failure Costs †¢ Costs caused to fix issues that are recognized before the item/administration is conveyed to the client. †¢ External Failure Costs †¢ All expenses brought about to fix issues that are distinguished after the item/administration is conveyed to the client †¢ Appraisal Costs †¢ Costs of exercises intended to guarantee quality or reveal deserts All TQ preparing, TQ arranging, client evaluation, process control, and quality improvement expenses to keep absconds from happening Prevention Costs †¢ 6 Ethics and Quality ? Inadequate work †¢ Defective items Substandard help Poor plans Shoddy workmanship Substandard parts and materials Having information on this and neglecting to address and report it in a convenient way is dishonest. 7 Total Quality Management T Q M ? A way of thinking that includes everybo dy in an association in a consistent exertion to improve quality and accomplish consumer loyalty. ? Complete quality isn't only one individual idea. ? It is various related ideas arranged to make an extensive way to deal with working together. Numerous individuals contributed in important manners to the advancement of the different ideas that are referred to on the whole as absolute quality TQM Approach 1. Discover what the client needs 2. Plan an item or administration that meets or surpasses client needs 3. Configuration forms that encourage carrying out the responsibility right the first run through 4. Monitor results 5. Broaden these ideas all through the gracefully chain 8 TQM Elements 1. Consistent improvement 2. Serious benchmarking 3. Worker strengthening 4. Group approach 5. Choice dependent on reality, not supposition 6. Information on instruments 7. Provider quality 8. Champion 9. Quality at the source 10. Providers are accomplices in the process 9 Continuous Improvement ? Consistent Improvement †¢ Philosophy that tries to make ceaseless enhancements to the way toward changing over contributions to yields †¢ Kaizen †¢ Japanese word for constant improvement. Quality at the Source ? The way of thinking of making every laborer liable for the nature of their work †¢ â€Å"Do it right† and â€Å"If it isn’t right, fix it† 10 The Total Quality Approach Defined Total Quality: What It Is and How It Is Achieved ? Key attributes of the all out quality methodology are as per the following: deliberately based, client center, fixation on quality, logical methodology, long haul responsibility, cooperation, representative association and strengthening, consistent procedure improvement, Each component is clarified on slides (12-14) ? The reason for complete quality can be found in the need to contend in the worldwide commercial center. ? Nations that are contending effectively in the worldwide commercial center are seeing their nature of living improve. ? Those that can't are seeing theirs decay. 11 The Total Quality Approach Defined All out Quality: What It Is and How It Is Achieved Key attributes of the all out quality methodology are as per the following: ? Deliberately based ? All out quality associations have a far reaching key arrangement that contains at any rate the accompanying components: vision, crucial, targets, and exercises that must be finished to achieve the expansive destinations. ? The vital arrangement for an all out quality association is intended to give it an economical upper hand in the commercial center. ? Client Focus ? In a complete quality setting, the client is the driver. This applies to both interior and outer clients. ? Fixation on Quality ? This implies all work force at all levels approach all parts of the activity from the point of view of How would we be able to do this better? At the point when an association is fixated on quality, adequate is rarely sufficient. 12 The Total Quality Approach Defined Total Quality: What It Is and How It Is Achieved Key attributes of the complete quality methodology are as per the following: ? Logical Approach ? While the facts confirm that relationship building abilities, contribution, and strengthening are significant in an all out quality setting, they speak to just a piece of the condition. Another significant piece of the condition is the utilization of the logical methodology in organizing work and in dynamic and critical thinking that identifies with the work. ? Long haul Commitment ? Associations that actualize the executives advancements in the wake of going to transient workshops regularly bomb in their underlying endeavor to embrace the all out quality methodology. ? This is on the grounds that they approach absolute quality as simply one more administration development as opposed to all in all better approach for working together that requires an entirely different corporate culture. 13 The Total Quality Approach Defined Complete Quality: What It Is and How It Is Achieved ? Collaboration ? Inner rivalry will in general use vitality that ought to be centered around improving quality, and, thus, outside intensity. ? Persistent Improvement of Systems ? So as to constantly improve the nature of items or administrations: which is a principal objective in a complete quality setting. ? It is important to consistently improve frameworks. ? Consistent Process Improvement ? Items are created and benefits are conveyed by individuals utilizing forms inside conditions (frameworks). To ceaselessly improve the nature of items and administrations which is a principal objective in an all out quality setting-it is important to consistently improve the procedures that make up the organization’s frameworks. 14 Three-Legged Stool of Total Quality Measures ? Factual procedure control ? Benchmarking ? Quality devices People ? Quality is worked in ? Quality is normal not investigated ? Representatives are enabled Pro cesses ? Ceaseless improvement ? â€Å"Good enough† is never sufficient 15 Perceived Quality Word of Mouth Personal Needs Expected Quality Past Experience Quality Dimensions ? ? ? ? ? Unwavering quality Responsiveness Assurance Empathy Tangibles Quality Assessment 1. Desires surpassed ESPS (Unacceptable Quality) 16 Perceived Quality Defining Quality is Satisfactory.. Measurements of Quality †¢ Reliability: The capacity to Perform guaranteed administration constantly and precisely. †¢ Responsiveness: Willingness to support clients and to offer brief assistance. †¢ Assurance: The information and civility of workers just as their capacity to pass on trust and certainty. †¢ Empathy: The arrangement of caring , individualized consideration regarding clients. Capacity to be agreeable. †¢ Tangibles: The presence of Physical offices gear, staff, and ommunication materials.. 17 Quality Gap Model Customer Perceptions Managing the Evidence Communication GAP 4 Customer Satisfaction GAP 5 Customer Expectations Customer/Marketing Research GAP 1 Understanding the Customer Service Delivery Management Perceptions of Customer Expectations Design GAP 2 Conformance GAP 3 Conformance Service Standards Product Design 18 C ustomer Satisfaction †¢ All clients need to be fulfilled. †¢ Customer reliability is just because of the absence of a superior option †¢ Giving clients some additional worth will enchant them by surpassing their desires and guarantee their arrival 19

Schizophrenia Treatment Medication, Therapy, and More

Schizophrenia Treatment Medication, Therapy, and More Schizophrenia Print How Schizophrenia Is Treated By Jodi Clarke, MA, LPC/MHSP twitter linkedin Jodi Clarke, LPC/MHSP is a licensed professional counselor and mental health service provider with over 20 years of experience in the field. Learn about our editorial policy Jodi Clarke, MA, LPC/MHSP Medically reviewed by Medically reviewed by Steven Gans, MD on February 28, 2019 Steven Gans, MD is board-certified in psychiatry and is an active supervisor, teacher, and mentor at Massachusetts General Hospital. Learn about our Medical Review Board Steven Gans, MD Updated on June 24, 2019 Schizophrenia Overview Symptoms & Diagnosis Causes & Risk Factors Treatment Living With In Children In This Article Table of Contents Expand Medications Psychotherapy Invasive Procedures Complementary & Alternative Medicine Where to Find Treatment View All If you have been diagnosed with schizophrenia, you might be wondering what to do next. The great news is that there are a variety of treatment options available. An important part of this journey is to explore your options and begin treatment quickly after diagnosis. This can help get your healing and management process going sooner than later, bringing you a sense of direction and relief. Verywell / Cindy Chung   Medications Antipsychotic medications reduce the psychotic symptoms of schizophrenia and other mental illnesses, usually allowing a person to function more effectively and appropriately. The first generation of antipsychotic medications, known as typical antipsychotics, were introduced in the 1950s to treat psychosis.?? Antipsychotic drugs are the best treatment for schizophrenia right now, but they dont cure schizophrenia or ensure that there will be no further psychotic episodes. Dosages The choice and dosage of medication can be made only by a qualified physician who is well trained in the medical treatment of mental disorders. The dosage of medication is individualized for each patient, since people may vary a great deal in the amount of drug needed to reduce symptoms without producing troublesome side effects. It is important to be patient with yourself and your providers as you learn what works well for your personalized treatment. Side Effects Antipsychotic drugs can have unwanted effects along with their beneficial effects. Typical antipsychotics, which include drugs like Haldol and Thorazine, are known to increase the risk of extrapyramidal side effects, which affect movement and speech.?? Side effects of antipsychotic medications include: DrowsinessRestlessnessMuscle spasmsTremorDry mouthBlurred vision Most of these symptoms can be corrected by lowering the dosage or controlled by other medications. Different patients have different treatment responses and side effects to various antipsychotic drugs. Talk with your doctor about your experiences at each visit so they can better understand your responses to medications and make adjustments to help. Atypical Antipsychotics A number of new antipsychotic drugs (the so-called atypical antipsychotics) have been introduced since 1990. The first, clozapine (Clozaril), has been shown to be more effective than other antipsychotics, although the possibility of severe side effects requires that patients be monitored with blood tests every one or two weeks. After a year of stable white blood counts, blood can be drawn monthly.?? The newer antipsychotic drugs are safer regarding tardive dyskinesia (TD) â€" an involuntary movement disorder â€" but many of the atypical drugs are more likely to contribute to metabolic side effects such as weight gain, increased glucose and lipids. Atypical antipsychotics include the following: INVEGA (paliperidone): This option is available in three different formulationsâ€"an extended-release tablet and long-acting injectables (INVEGA SUSTENNA and INVEGA TRINZA)Risperdal (risperidone)Abilify (aripiprazole)Seroquel (quetiapine)Zyprexa (olanzapine) Concerns About Medication Patients and families sometimes become worried about the antipsychotic medications used to treat schizophrenia. In addition to concern about side effects, they may worry that such drugs could lead to addiction. Antipsychotic medications do not produce a high and are not habit-forming, nor do they lead to addictive behavior in people who take them. Another misconception about antipsychotic drugs is that they act as a kind of mind control  or a chemical straitjacket. Antipsychotic drugs used in the appropriate way do not knock out people or take away their free will. Compliance Making sure that you are taking your medications consistently can be referred to as medication compliance.?? As easy as it may sound to take medication regularly as scheduled, medication compliance is often one of the largest challenges of long-term treatment for schizophrenia. Because of these challenges, new treatment options have become available that help make it easier for people to take their medications as prescribed. Long-acting injectables (LAI) are given to patients through and injection.?? These injections can be given every few weeks to few months, which help people experience more consistent, long-term, symptom relief. Psychotherapy Therapy is an important part of treatment for schizophrenia. Often you will find that mental health professionals work closely with psychiatrists to help make sure treatment methods are effective. For example, when someones medication is working effectively, they are often better able to discuss and process during their therapy sessions. Individual Therapy One of the most researched models of therapy used in the treatment of schizophrenia is cognitive behavioral therapy, or CBT. This model of psychotherapy addresses the connection between thoughts and behaviors, helping people to learn more about how negative patterns of thought about themselves and the world influence their decision making. Since insights like this are not often present in those with schizophrenia, cognitive behavioral therapy can help clients gain a greater sense of empowerment in regulating their emotions and behaviors. Speaking openly and honestly with your doctor is a great first step in understanding and ultimately managing your symptoms. Schizophrenia Discussion Guide Get our printable guide to help you ask the right questions at your next doctors appointment. Download PDF Family Therapy Unfortunately, family members are often uninformed about what the condition is and how to help a loved one through the treatment process. Family therapy can be a key component of the treatment process, since it can offer space for healing of family dynamics that may have been impacted by the condition. That time can also be used for gathering information about schizophrenia, how to navigate challenges together and how to better express and meet needs of all involved. Group Therapy Support from peers can be a wonderful addition to the treatment process. Group therapy is space that allows people to safely share their experiences with schizophrenia, the challenges they are facing and what seems to be helping. Sharing information and feedback helps to remove a sense of isolation that can often be experienced. They can also create meaningful connections with peers, learning how to develop and maintain relationships along the way. Social Skills Training Because they experience psychotic features such as delusions and hallucinations, it can feel unclear to the person what is real and what isnt. That same uncertainty can be felt with interpersonal relationships as well, creating unhealthy dynamics between themselves and others. Learning the building blocks of relationships can help people better navigate interpersonal dynamics in their family lives, their social circles and possibly even in work settings. How to Find the Best Therapist for Your Mental Health Invasive Procedures When existing treatment methods dont seem to be working effectively to help control symptoms, your doctor may suggest a procedure called deep brain stimulation. This is considered an invasive procedure because it involves surgery for the placement of neurostimulator. Electrical impulses are then able to be administered to certain parts of the brain through wired in that device that can help control symptoms without causing damage. Complementary Alternative Medicine Animal Assisted Therapy As with other conditions, animal assisted therapy (AAT) can help ease and manage some of the symptoms of schizophrenia. Anhedonia, which refers to not experiencing joy or pleasure, is a common symptom of schizophrenia.?? Research has found that, in trials using animal assisted therapy as part of treatment, patients rated higher levels of pleasurable feelings than those who did not participate in the animal assisted treatment group. Dietary Supplements Some nutritional supplements have been found to have a positive impact on symptoms experienced with schizophrenia. Although there are many factors continuing to be researched in this area, some of the vitamins and nutritional supplements that have been shown promising in the treatment protocol for schizophrenia have included things like: Vitamin BOmega-3 fatty acidsAmino acidsMelatoninAntioxidants It is important to note that, although the use of these supplements have shown promise in research, it is best to speak with your doctor before taking them to make sure you are not at risk for things like medication interactions or other things that could slow or stop your progress. CBD Oil Cannabidiol is an ingredient in the marijuana plant that has also shown promise in managing symptoms of schizophrenia. Some people may be worried that they will experience a high using CBD oil as you would smoking marijuana, but this is not true. The ingredient that would make you feel high and have that psychoactive component is called tetrahydrocannabinol or THC. THC is removed from CBD oil so you may experience relief from symptoms without worries about being in an altered state. Where to Find Treatment If you experience symptoms of schizophrenia it is best to speak with your doctor. They may want to do blood work and run tests to make sure the symptoms are not being caused by another medical condition. From there you can meet with a psychiatrist or other qualified mental health practitioner to discuss what you are experiencing. Keep in mind that you may need to be evaluated extensively to make sure that the diagnosis is accurate. This evaluation process involves meeting with you to talk about your experiences, as well as meeting with a spouse or other family members to gather collateral information. Find Help With One of the Best Online Therapy Programs Levels of Care Treatment can involve outpatient, intensive outpatient or residential treatment programs. The level of care that is best for your situation will be determined by the personal conducting your evaluation. There are trained professionals who specialize in the treatment of schizophrenia at each level of care. If you are unsure of where to find treatment providers, it is best to start by asking your doctor for local or regional referral options. A Word From Verywell It is important to be patient with yourself and your treatment team during this process. As much as we want the symptoms to subside, everyone has a different experience of what treatment methods work well for them and what doesnt seem to work well. Part of your treatment journey will be to explore and discover the methods that work best for you and your symptoms. Being compliant with your treatment plan is important for overall success. This means doing things like: Taking medication consistentlyAttending your appointments regularlyActively participating in counseling and group therapyLetting your doctor know what you are experiencingAsking your support group for help if neededBeing patient with yourself and your providersReminding yourself that this is a journey Even if the path feels challenging, remember there are plenty of things you can do to help the process go more smoothly. The main thing is to be patient and talk with your doctor about your experiences. They need to understand your symptoms in order to help develop a treatment plan that works well for you. Coping With Schizophrenia

Four Powerful Women in Grapes of Wrath by John Steinbeck ...

One of the most important attributes seldom attributed to women is the innate ability to keep the family as a cohesive whole. Women are the rock in the midst of familial turmoil, the solid foundation on which a husband or head of a household can stand firm. Fully assured that womanhood will stand back of the ranks and take care of domestic needs. Women have qualities that keep the family strong, these unique attributes can divided into several standards. One being the physical aspect of â€Å"mother† nature, two virginity representing the religious type of the standard, three is the young bitch who represent the physical state while four is the old bitch who also has a spiritual side of the woman standard. In the Grapes of Wrath by J.†¦show more content†¦Though it goes unsaid it is recognized and a known fact that, â€Å"ma was powerful in the group† and they often times consulted her in times of big decision making endeavors (133). She was often sought by th e men in the family know how to react in certain situations. Steinbeck used the clichà ©, â€Å"When mama is happy, everybody is happy†. If Ma was unhappy the whole family was unhappy. Ma understood this clichà © well enough to know that she must control her reaction and emotions. . Mas ...full face was not soft; it was controlled kindly because she knows she is the role model in her family. When Tom left to go to jail, she had to control her real feelings toward missing him because she doesnt want the family to be upset as well. Al explains to Tom she mourned when you was gone. Done it all to herself. Kinda cryin down inside of her through. We could tell what she was thinkin about, though they knew how she was felling even though she tried to hide it (227). Ma’s dream is to see her family live in happiness and prosper though it is not in her control. To let your kids live on their own and make their own decisions is the hardest thing for a mother to do. Maâ€⠄¢s true character is shown when she allows Rose of Sharon to make her own decision: â€Å"Mas eyes passed Rose of Sharons eyes, and then came back to them. And the two women looked deep into each other.Show MoreRelatedGrapes of Wrath and of Mice and Men: Character Study991 Words   |  4 PagesGrapes of Wrath and Of Mice and Men: Character Study The American Novelist, John Steinbeck was a powerful writer of dramatic stories about good versus bad. His own views on writing were that not only should a writer make the story sound good but also the story written should teach a lesson. In fact, Steinbeck focused many of his novels, not on average literary themes rather he tended to relay messages about the many hard truths of life in The United States. Upon winning the Nobel Peace PrizeRead MoreAnalysis Of John Steinbeck s Of Mice And Men 1476 Words   |  6 Pages1930’s based upon the hardship and rough times of the great depression. It was written by Nobel prize winning novelist John Steinbeck. Steinbeck’s life influenced his literature, as he was in identical situations as the character he describes in his novel. Steinbeck was a migrant worker who also conveniently grew up on a ranch. He also wrote another book called ‘The Grapes of Wrath’ during this time period. We can imagine that his own experiences were influential to the context of his novel. The purposeRead MoreBook Report/Character Analysis on the Acts of King Arthur and His Noble Knights by John Steinbeck5483 Words   |  22 Pages------------------------------------------------- The Acts of King Arthur and His ------------------------------------------------- Noble Knights ------------------------------------------------- ------------------------------------------------- By John Steinbeck ------------------------------------------------- Part One: Plot The first section of the book is entitled Merlin. The story begins by telling how Arthur came to be born and then flows into the life of ArthurRead MoreBrief Survey of American Literature3339 Words   |  14 PagesAmerican / American Indian oral literature / oral tradition creation storiesï ¼Ë†Ã¨ µ ·Ã¦ º Ã§ ¥Å¾Ã¨ ¯ Ã¯ ¼â€° trickster talesï ¼Ë†Ã¦  ¶Ã¤ ½Å"å‰ §Ã¨â‚¬â€¦Ã¤ ¼  Ã¥ ¥â€¡Ã¯ ¼â€° rituals / ceremoniesï ¼Ë†Ã¥â€¦ ¸Ã¤ » ªÃ¯ ¼â€° songs / chantsï ¼Ë†Ã¦â€º ²Ã¨ ¯ Ã¯ ¼â€° Anglo Settlers’ Writings Highly religious and pragmatic - John Smith, founder of Jamestown, Virginia; Pocahontas - John Winthrop, â€Å"A Model of Christian Charity†: â€Å"†¦ We shall be as a city upon a hill. The eyes of all people are upon us†¦Ã¢â‚¬  - William Bradford, Of Plymouth Plantation (1630-50, pub. 1856) - Anne Bradstreet (1612-1672)

Reducing Employee Turnover Free Essay Example, 1500 words

The feeling was great but what was I thinking? As a matter of fact, I thought I had been privileged rather than thinking I had been appointed because I was the best the management of the organization would get. Again, I did not think the position had been given to me to be something I was to try my hands on. I assume the position with seriousness and understood the task that had been handed to me. There was a problem and I was to solve it. In a bid to put my managerial knowledge in managing affairs in such a large organization, I set off by first setting up a recruitment and selection committee. The committee was made up of three members and me as the head. All members had served in the organization for at least four years. We set off by planning for the whole exercise. As part of our plan and execution of the plan, we placed advertisements in local newspapers. The idea was to attract only people who stayed close to the organization and lived among the people they were to serve. We will write a custom essay sample on Reducing Employee Turnover or any topic specifically for you Only $17.96 $11.86/pageorder now Our greatest attention was with the job description given in the advertisement. As the manager, I ensured that there were a detailed job description and job specification to ensure that people who applied for the job saw them as the right people for the right job. This was to ensure that there was not a situation whereby someone would be selected for the job and later quit because he or she may find it difficult acquainting with the job. After the advertisement, a date was set for the interview. Before this, I had led my team to shortlist candidates for the interview. The main criteria for shortlisting were the academic qualification and work experience. After the shortlisting, selected candidates were given prior notice of the interview within a reasonable time to prepare. At the interview, the individual candidates met members of the interview committee who were five (5) in number. The number of interview committee was made to be of the sizable am ount in other to ensure that selection was done based on consensus or majority decision. It also gave the opportunity for questions asked to be diverse and broad.

Introduced to a child Free Essays

When we first are Introduced to a child, we have to assess them to understand which bevel of language we are going to use with them, we would not say to a 6 month old baby, ‘Hello, how are you, what have you been doing today, what would you like for dinner et. We must use lots of facial expressions and soften our tone of voice and use shorter sentences, we tend to speak slower as well so we say ‘Hellos’ with a big smile on our face when speaking to a baby. If we are showing a baby something when we are speaking to them we should point also to help them understand what we are saying to them. We will write a custom essay sample on Introduced to a child or any similar topic only for you Order Now Rhetorical questions are not real questions as the person asking the question as such, also answer it, so we might say to a baby would you like your nap now, Oh yes you would, you look very tired’ or you would like your bottle of milk now, wouldn’t you’. It allows us to speak and communicate with a baby or toddler who will not answer our questions but it is a way of us using speech, language and communication on a daily basis, helping to be part of the day and feel involved. Using eye contact and smiling the response it usually positive and received back with a mile or babble. Closed questions should not be used all the time, only when a yes or no answer Is needed, we must ensure we still use all others areas through out the day, we can use a closed questions Like ‘have you finished your lunch’ ‘do you need help with your shoes’. Closed question should not be used on babies, but can be used on young even able to shake or nod their head. Sometimes if a child is upset or does not know you (their first settling in), closed questions can be used to help if the child is feeling anxious and does not want to hold a conversation with you, obviously this is something you do not want happening every day and the child should start to speak and say words to you. Open questions prompt a child to give a longer answer and are needed to develop their speech and language skills. So asking questions like ‘what shall we do today’ ‘what shall we have for lunch’. A child should not give a yes or no answer in open questions, but hopefully will speak up and answer the questions, sometimes you may et a ‘l don’t no’ answer, but that usually is due to others reasons. Babies will not be able to answer open questions and most of the time only children that feel comfortable with you, so the children that attend you setting for a while and are quite settled. How to cite Introduced to a child, Papers

Theoretical Frameworks

Question: Describe the conceptual and/or theoretical frameworks used by the authors. Compare and contrast how your topic relates to each of those frameworks used. Answer: Business Impact on Learning 1. General Impact of Learning on Performance From the article of Evaluation and Social Impact Measurement Amongst Small to Medium Social Enterprises: Process, Purpose and Value by Jo Barraket and Nina Yousefpour; it can be analyzed that Social Impact Measurement and reporting by the Social Enterprises are efficiently used in order to improve the performance, accessing the organization resources and thereby rebuilding the organization legitimacy. According to our research article, this concept does not support the idea efficiently. This is because this article mainly focuses towards challenges associated with the social impacts of an enterprise. Hence, it can be analyzed that this model has a minimal role with the learning perspective related to an organization (Karlan Valdivia, 2011). According to the research article of Evaluation of Corporate Performances (Cp) In Public Health Service Organizations (Phso) In Eastern Province Of Sri Lanka Using Balanced Score Card (BSc): A Conceptual Study by Ismail, Prof. Velnampy; it can be analyzed that performance is evaluated by using firm size and profitability. This model is highly applicable to the current research topic. This is because the impact of learning in a workplace is precisely analyzed in this article. The factors of productivity, profitability, employee relations and customer performances are explicitly examined in this section, which remains the fundamental theme of the main article (vanRooij Merkebu, 2015). In the third section, i.e. Measuring the Impact of Learning Organization on Job Satisfaction and Individual Performance in Greek Advertising Sector by Paraskevi Dekoulou and Panagiotis Trivellas; it can be analyzed that the researcher has emphasized on the concept of job satisfaction and job performance as the most significant outcomes associated with an individual and an organization. This concept is highly acceptable as the researcher can quickly focus towards job satisfaction, which is the ultimate consequence of actual performance by an employee. Finally, in the last article, i.e. Measuring the Business Impact of Employee Learning: A View From the Professional Services Sector by Shahron Williams van Rooij and Jerusalem Merkebu, it can be analyzed that various Evaluation models targeting the decision makers use several finance based indicators such as Return on Investment (ROI). One of the most efficient model followed is the Jack Phillips ROI Model, which mainly helped in defining the business impact regarding organizations economic profitability. The model focused towards the monetization of the results associated with a particular training program by surveying the participants. This concept can equally be standard for the current research as determining the ROI for the employees would help to highlight towards the performance of the employees. Thus, the researcher can quickly determine the influence of effective learning protocol associated with the performance of an employee (Ismail Velnampy, 2012). 2. The Role of e-learning, Instructor-led Class or blended learning on Employee Performance Considering to the first article, i.e. Impact of Collaborative Leadership Training on Negotiation Skill Development by Richard A Grover and Dahlia Lynn, it can be analyzed that the researcher has focused towards the numerous leadership development programs. This is mainly targeted in encouraging the leaders to develop their skill and produce effective leadership models. This theory is highly acceptable as leadership plays a crucial role in developing the performance of an employee. Effective leadership qualities and involvement in learning sessions help in improvising the loopholes and thereby maximize the quality of an individual to several folds (Hughes Scholtz, 2015). The second article, i.e. Increasing the impact of a business simulation: The role of reflection by Suzanne Hughes and Frances Scholtz highlights towards the influence of Experimental Learning Theory (ELT) is analyzed. Moreover, Kolbs Cycle for involving the experience, reflection, thinking and acting of the employees is analyzed. The use of Participatory Action Research (PAR) helped the researcher to develop and thereby propose educational initiatives on the employees. Furthermore, the researcher proposed for the model of Integrative Reflection, which analyzed the impact of business simulations to a greater extent. These models can be considered to be an essential part of the current research topic. This is because these models help in monitoring the experience, reflection and thinking ability of an individual, which in turn improvises the performance (Grover Lynn, 2012). The third article of Teaching Entrepreneurship: Impact Of Business Training On Microfinance Clients And Institutions by Dean Karlan and Martin Valdivia, the factors of business training to promote the livelihood of the clients is analyzed thoroughly. This theory is entirely not applicable for the current research topic as it is mainly focused towards the microfinance institutions. Thus, it is based on a certain case and is limited to it considerably. The fourth article, The development of an innovative leadership training programme for European young professionals in times of crisis by Dimitra Iordanogloua, Betty Tsakarestoub, Lida Tsenec, Konstantinos Ioannidis and Nikos Leandros, the researcher have highlighted towards the influence of Leadership Training Programme in order to enhance the leadership skills of the young business leaders. The article is ultimately based on the research survey (primary research analysis), which helped in deducing the relevant data related to the context. It can be analyzed that this article can be reflected in the present context as the involvement of primary research study provides a rapid and efficient outcome associated with an item. Moreover, the concept of leadership plays a crucial role towards the development of efficient performance among the other employees. Thus, the leadership attribute based on learning perspectives for the employees would be highly acceptable for the improvising the p erformance rate of employees and the overall organization (Deschacht Goeman, 2015). The final article The effect of blended learning on course persistence and performance of adult learners: A difference-in-differences analysis by Nick Deschacht and Katie Goeman, the impact of blended learning on the adult learners for academic success. A huge number of tests associated with this context is analyzed, which helps in determining the performance and success rate of the individuals associated with the organization. This theory can be acceptable for the current research study as the factor of adult learners plays a useful role in developing the performance of the person on a massive scale (Carbonne Sabri-Kaci, 2016). 3. Business Impact of Coaching and on the Job Training Based on the literature review of the article Developmental Coaching: Business benefit fact or fad? An evaluative study to explore the impact of coaching in the workplace by Elouise Leonard it can be analyzed that researcher has highlighted towards the concept of coaching. This is considered as a remedial action for the individuals having specific performance gaps and thereby developing them accordingly (Barraket Yousefpour, 2013). The idea of understanding the perception of nature along with the analysis of business analysis is considered thoroughly in this article. This article is highly useful for the current research topic. This is because developing an effective coaching would help an employee to overcome the loopholes associated with him/her. As a result, the person receives the possibility to overcome the challenge systematically and thereby contribute positively towards the organization. Thus, the performance of the entire group would hike significantly. On the other hand, the second article, i.e. Comprehensive Return on Investment Evaluation System for Local Self-government Training in Bosnia And Herzegovina. Case: Project Cycle Management Course by Svend Erik Srensen, it can be analyzed that the method for the usage of Return on Investment (ROI) associated with local self-government training is highlighted efficiently. Identification of the various challenges to identify the impact for accessing relevant data regarding ROI is analyzed thoroughly in the article. This article can be considered relevant to the present research study as ROI is considered as the measuring index to analyze the performance of an employee References Barraket, J., Yousefpour, N. (2013). Evaluation and social impact measurement amongst small to medium social enterprises: Process, purpose and value. Australian Journal of Public Administration, 72(4), 447-458. doi:10.1111/1467-8500.12042 Carbonne, B., Sabri-Kaci, I. (2016). Assessment of an e-learning training program for cardiotocography analysis: A multicentre randomized study. European Journal of Obstetrics Gynecology and Reproductive Biology, 197, 111-115. doi:https://dx.doi.org.proxy1.ncu.edu/10.1016/j.ejogrb.2015.12.001 Dekoulou, P., Trivellas, P. (2015). Measuring the impact of learning organization on job satisfaction and individual performance in Greek advertising sector.Procedia - Social and Behavioral Sciences, 175(-), 367-375. doi:10.1016/j.sbspro.2015.01.1212 Deschacht, N., Goeman, K. (2015). The effect of blended learning on course persistence and performance of adult learners: A difference-in-differences analysis. Computers Education, 87, 83-89. doi:https://dx.doi.org.proxy1.ncu.edu/10.1016/j.compedu.2015.03.020 Grover, R. A., Lynn, D. (2012). Impact of collaborative leadership training on negotiation skill development. Competition Forum, 10(2), 5-14. Retrieved from https://search.ebscohost.com/login.aspx?direct=truedb=s3hAN=82608760site=ehost-live Hughes, S., Scholtz, F. (2015). Increasing the impact of a business simulation: The role of reflection. International Journal of Management Education, 13, 350-361. doi:10.1016/j.ijme.2015.06.001 Iordanoglou, D., Tsakarestou, B., Tsene, L., Ioannidis, K., Leandros, N. (2014). The development of an innovative leadership training programme for european young professionals in times of Crisis1. Procedia - Social and Behavioral Sciences, 156(-2014), 102-105. doi:10.1016/j.sbspro.2014.11.128 Ismail, Velnampy, T. (2012). Evaluation of corporate performances (cp) in public health service organizations (phso) in eastern province of sri lanka using balanced score card (bsc): A conceptual study. Annamalai International Journal of Business Studies Research, 4(1), 55-61. Retrieved from https://search.ebscohost.com/login.aspx?direct=truedb=bthAN=89596923site=ehost-live Karlan, D., Valdivia, M. (2011). Teaching entrepreneurship: Impact of business training on microfinance clients and institutions. Review of Economics Statistics, 93(2), 510-527. Retrieved from https://search.ebscohost.com/login.aspx?direct=truedb=bthAN=60276799site=ehost-live Leonard-Cross, E. (2010). Developmental coaching: Business benefit -- fact or fad? an evaluative study to explore the impact of coaching in the workplace. International Coaching Psychology Review, 5(1), 36-47. Retrieved from https://search.ebscohost.com/login.aspx?direct=truedb=s3hAN=48188707site=ehost-live Srensen, S. E. (2015). Comprehensive return on investment evaluation system for local self-government training in Bosnia and Herzegovina. case: Project cycle management course. Performance Improvement, 54(1), 14-27. doi:10.1002/pfi.21449 Stuart, A. (2014). A blended learning approach to safety training: Student experiences of safe work practices and safety culture. Safety Science, 62, 409-417. doi:10.1016/j.ssci.2013.10.005 Sunardi, O., Widyarini, M., Tjakraatmadja, J. (2012). The impact of sales forces training program to employees behaviour styles (A Quasi-experimental Case Study In a Medium Sized Enterprise). Procedia Economics And Finance, 4, 264-273. https://dx.doi.org/10.1016/s2212-5671(12)00341-3 vanRooij, S. W., Merkebu, J. (2015). Measuring the business impact of employee learning: A view from the professional services sector. Human Resource Development Quarterly, 26(3), 275-297. doi:10.1002/hrdq.21211